Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
I am a diligent, ambitious, and overall genuine individual, having obtained experienced proficiency in multiple medical/professional career fields. By Intertwining my leadership qualities, forward thinking, and enthusiastic personality; accompanied by diverse educational and professional backgrounds, encourage myself to conscientiously work to succeed both accurately and efficiently, towards any goal or task given to me.
  • MAY 2015 Valley Regional High School - Deep River CT GRADUATED: JUNE 2011 -National Honors Society -Youth Advisory Council -Sports: Captains Counsel DIVERSE WORK EXPERIENCES Crush Minerals: Teen Mineral Makeup Company [ Co-Owner/ Salesperson/ Spokesperson ] {2008-2012} -Company Co-Founder -Featured in Connecticut Inc.
  • Magazine and Teen Vogue Magazine -Attended trade shows in Las Vegas, North Carolina, and California~ Promoting and Selling -Sister product of Mineralogy.
  • This experience helped build and maintain my entrepreneurial background skillset that helps to configure and push myself to think outside the box within any type of situation or workplace environment.
Extensive Computer Skills/Experience [Qs1 Pharmaceutical Computer System, Microsoft, Customer Service, Medical Coding/Billing, Insurance Billing, Medication (Drug) Knowledge, Professionalism, Input, Medication Reconciliation, Quality Assurance, Retail, Sales, Ordering (Cost Effectiveness), Etc.
10/2015 to 01/2017 Senior(Lead) Nationally Certified (CPhT) Pharmacy Technician ll Alorica | Knoxville, TN,
  • Maintaining Workflow [Employee Tasks, Schedules, Hiring, Training] Reconciliation and Organization of Pharmacy Processes(s) Autofill(s) [Both Retail and Longer Term Care] Inventory: organization, pulling/returning expirations, control & non-control inventory, RTS's, etc Reconciled Delivery System(s): scheduling, medication changes, STAT orders, hospice deliveries Reconciled/Organized system for prescription (hard copy) filing Reconciled ordering systems (schedules) [regarding drugs, retail (OTC) supplies, and medical supplies], inventory organization (Controls & Non-Controls) ] Extensive Pharmacy Input/Computer Skills/Experience: SIG's [Pharmacy/Medical Terminology}, brand and generic drug names, insurance/medical billing, prior-authorizations, medication changes, short-fill changes/billing, accuracy & speed, etc Medication Reconciliation/Quality Assurance Primary input and med reconciliation source/employee for new patient admissions (both retail and long-term care "planner/box/blister" patients and group home accounts -- [medication organization, accuracy, effective professional communication (with staff/pharmacist/doctors/family members/caregivers/nurses, etc), to achieve accuracy (in terms of quality assurance and saftey of the patient).
  • Customer Service Helped build and maintain reliable relationships with all customers (both retail "walk-in" and long-term care "planner/blister/box" patient's/accounts) Helped build and maintain reliable/professional relationships with medical professionals/practices and group home accounts (with whom we interact / communicate with both in person and on the phone daily Insurance Billing Proficency in pharmacy insurance billing [DME billing, medicare/medicaid, prior-authorizations, diagnosis coding, ect.] Extensive Pharmaceutical Computer System Experience Qs1 (Quality Care Drug) & RxConnect (CVS Pharmacy) ____________________________________________________________ CVS Pharmacy - Old Saybrook CT / Keene NH {.
12/2014 to 05/2015 Substance Abuse Counselor ~ Intern Aledade | Smyrna, DE,
  • Interact and work with adolescents struggling with substance abuse and addiction.
  • This experience allowed me the opportunity to help adolescents struggling with substance abuse and addiction along with helping me to advance my experience and knowledge in the substance abuse field in terms of diversity, self -care, and the overall roots of addiction.
12/2013 to 10/2015 Certified Pharmacy Technician | , ,
  • Prescription Input, Production, Ordering, Inventory, Insurance billing, Customer Service, Schedule [Daily], Filing Prescriptions, RTS's, Shipment, Training new Employees, etc.
05/2013 to 05/2014 Front Desk Associate NA | City, STATE,
  • Interact with Patients, Schedule Appointments, Insurance Billing and Coding, New Patient Interviewing, Pulling, Organizing, and Filing Patient Charts.
  • This paid internship was an experience that allowed me really see myself in the medical field later in life.
  • Being the first face rushed parents see when walking into the dentist office with their children, gave me the opportunity to greet and allow each patient's child and parent to feel comfortable and excited about going to the dentist.
  • This internship made me realize how much I love and want to work with children throughout the rest of my life.
  • I also had a lot of experience with scheduling patients in the program DOCS, and was able to learn a lot about insurance providers, billing, and coding.
Education and Training
Expected in BA | Psychology & Substance Abuse/Addictions Keene State College, Keene, NH GPA:
Psychology & Substance Abuse/Addictions
Activities and Honors
Schedule Appointments, Billing, Charts, Customer Service, CVS, Delivery, dentist, diagnosis, Filing, Hiring, hospice, Insurance, Inventory, long-term care, medical billing, Medical Coding, Medical Terminology, office, Organizing, Processes, Coding, Quality, quality assurance, Retail, Sales, scheduling, phone, Workflow
Additional Information
  • AWARDS Passed the PTCB National Pharmacy Technician Certification- July 2017

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Resume Overview

School Attended

  • Keene State College

Job Titles Held:

  • Senior(Lead) Nationally Certified (CPhT) Pharmacy Technician ll
  • Substance Abuse Counselor ~ Intern
  • Certified Pharmacy Technician
  • Front Desk Associate


  • BA

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