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Senior United States Probation Officer Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Qualified Senior United States Probation Officer with over 15 years of experience as a public servant, 11 of which have been dedicated to serving the federal judiciary. Experience and knowledge in each unit of the United States Probation Office (pretrial, presentence, and post-conviction). Goal-oriented with a high level of skill in relationship-building, decision-making, mentoring, training, and communication. Life-long learner who is adaptable and focused with a commitment to effectiveness.

Skills
  • Certified National Trainer - PCRA 2.0
  • Certified Level 2 contracting officer
  • Current PCRA 2.0 New Officer Trainer for Eastern District of Louisiana
  • STARR Trained
  • Skilled in policy and program development
  • Skilled in motivational interviewing
  • Skilled in facilitation of sexual and substance abuse groups for offenders
  • Skilled in facilitation of sexual abuse groups for children and parents who were victims of sexual trauma
  • Trained in effective administration of risk and needs assessments
  • Skilled in training and development, team building, and mentoring
Education
Louisiana State University Baton Rouge, LA Expected in 2007 Master of Social Work : - GPA :
Southern University Baton Rouge, LA Expected in 2005 Bachelor of Science : Social Work - GPA : Vice president of the Social Work Action Club
Certifications
  • Certified National Trainer - PCRA 2.0
  • Certified National Trainer - Moral Reconation Therapy (MRT)
  • Licensed Social Worker with Louisiana State Board of Social Work Examiners (License #9906)
Work History
United States Courts - Senior United States Probation Officer
Cheyenne, WY, 12/2012 - Current
  • Supervise offenders/defendants to facilitate adherence to court imposed conditions
  • Supervise caseload with at least 50% specialized cases that include high-risk cases, sex offenders, location monitoring cases, etc.
  • Serve as resource and expert to court, line officers, and staff in cases requiring specialized monitoring and evaluation
  • Facilitate and participate in on-going training and educational opportunities to ensure that most current evidenced-based methods are incorporated into interactions with defendants/offenders
  • Serve as supervisor in supervisor's absence
  • Conduct investigations and compile, verify, analyze, and evaluate information collected during investigation and prepare quality, on-time reports for district judges
  • Interpret and apply U.S. Sentencing Guidelines, and statutes related to monographs and Bail Reform Act
  • Maintain personal contact with defendant/offenders through office, community, and home visits in accordance to district standards
  • Refer offenders to appropriate outside agencies for mental health and/or drug treatment, as well as employment and training sources
  • Collaborate with senior leadership during decision-making processes and create thorough offender reports for corrective action planning
  • Collaborate with institutional staff, area law enforcement, mental health professionals, attorneys and treatment providers
  • Evaluate client progress toward completing terms of probation/supervised release by conducting risk/needs assessments in accordance to district and national policy
  • Coordinate community and job placement resources
  • Serve as court liaison by attending court hearings and presenting reports and recommendations
  • Oversee administration of DNA indexing and drug and alcohol screenings for persons under supervision
  • Contact victims in criminal investigations
  • Monitor defendant/offenders' compliance and progress in treatment and collaborate with providers on ongoing basis
  • Work closely with team members to deliver project requirements, develop evidence-driven solutions and meet deadlines
  • Facilitated cognitive behavioral programs with offenders in group setting
Icf International, Inc - United States Probation Officer
Santa Fe, NM, 04/2010 - 12/2012
  • Conducted investigations, which included collection of information, related to offense, criminal history, and personal/family background data of defendants/offenders
  • Conduct investigations and compile, verify, analyze, and evaluate information collected during investigation and prepare quality, on-time reports for district judges
  • Interpreted and applied U.S. Sentencing Guidelines
  • Maintained personal contact with defendants/offenders through office, community, and home visits in accordance to district and national standards
  • Maintained organized offender records and documentation in accordance to district and national standards
  • Built relationships with defendants and offenders, assessing living conditions and case background information
  • Updated, tracked and filed documentation with court in accordance to district and national standards
  • Used evidence based practice to suggest bail recommendations to court to aid in case outcomes based on risk and needs
Accura Healthcare - Child Welfare Specialist
Mankato, MN, 08/2006 - 04/2010
  • Conducted investigative, case management, and assessment services for children and families to address problems of abuse/neglect.
  • Worked as part of multidisciplinary team that included social workers, probation and parole officers, therapists, various law enforcement agencies, physicians, attorneys, judges, etc.
  • Prepared and submitted reports to juvenile court judges.
  • Policy and program development.
  • Facilitated sexual abuse group for children and adolescent victims of sexual trauma.
  • Referred family members to outside support options to assist with coping during times of increased stress
  • Worked with community resources to engage youth in pro-social activities and help families access services
  • Entered client data in centralized database and maintained up-to-date case records for all clients
  • Managed parent support groups addressing topics such as positive discipline and parenting styles
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations
  • Reviewed and analyzed child abuse reports and research to identify trends and assess risks and needs
Systemax Inc. - Social Worker
Desoto, TX, 10/2007 - 10/2008
  • Worked as part of multidisciplinary team which included clergy, physicians, nurses, and personal care attendants, whose main goal was to implement case management services for hospice patients.
  • Conducted bi-weekly home visits to patients conducting psychosocial assessments and making community resource referrals as needed.
  • Visited clients at residence for home study assessments to assist facility and families with medical and end-of-life decisions
  • Counseled and prepared patients and families for transitional end-of-life decisions and experience
  • Assisted uninsured and under-insured patients in obtaining medications through grants and community resources
  • Maintained thorough case history records and wrote detailed reports
  • Administered conflict resolution strategies to help families resolve disputes
New York Life - Intern
WA, State, 05/2005 - 05/2006
  • Worked with mental health patients in controlled setting to help determine their mental competency and ability to stand trial.
  • Worked as part of multidisciplinary team that included social workers, psychiatrists, medical physicians, law enforcement, judges, etc.
  • Conducted daily psychosocial assessments of patients and formulated case plans based on assessment.
  • Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed
  • Completed assigned duties and consistently produced high volume of work to support daily agency needs
  • Delivered high-quality and compassionate treatment to patients under direction of licensed social workers
Targeted Victory - Customer Service Supervisor
Arlington, VA, 09/2001 - 09/2005
  • Worked as part of sales team whose primary goal was to ensure employee safety and excellent customer service.
  • Supervised approximately 15 cashiers per shift.
  • Created work and lunch schedules for cashiers and customer service representatives.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models
  • Directed 15 customer support team members and leveraged data analytics to identify areas of improvement and accountability
Targeted Victory - Intern
Arlington, VA, 05/2004 - 12/2004
  • Worked in conjunction with assistant public defenders, prosecutors, and judges to create social service division within public defender’s office.
  • Furthered research by organizing data, generating spreadsheets and drafting detailed reports
  • Adhered to strict security protocols to protect confidentiality of all data
  • Supported agency by compiling paperwork and taking detailed meeting minutes
  • Conducted needs analysis for new training and staff development programs to support agency needs
Walk By Faith Community Outreach Center - Intern
City, STATE, 01/2003 - 07/2003
  • Worked in conjunction with community schools to determine need for community services for at-risk youth
  • Mentored and counseled at-risk youth in after-school, faith-based program.
  • Held conferences and case staffings with program director to determine youths’ need for outside community resource referrals.
  • In-home evaluations with children and parents to conduct safety and risk assessments.
  • Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed
  • Researched and compiled information and data on at-risk youth from peer-reviewed journals
Accomplishments
  • 2021 recipient of the Suggestion Award for suggesting and implementing a Mental Health and Wellness Committee for the Eastern District of Louisiana.
  • Facilitated and coordinated the 2017 PCRA 2.0 district training and certification of all post-conviction officers and supervisors in the Eastern District of Louisiana
  • 2017 recipient of Post Conviction Officer of the Year Award
  • 2013, 2014, & 2015 recipient of the Eastern District of Louisiana Hazardous Duty Quarterly Employee of the Year Award
  • Completed 2010 Innovation in Louisiana Government Fellows Leadership Development Program and awarded stipend
  • 2006 recipient of Child Welfare Stipend from the State of Louisiana Department of Children and Family Services
  • Received special written commendation letter from current Chief Judge for work that was above and beyond the call of duty.

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Resume Overview

School Attended
  • Louisiana State University
  • Southern University
Job Titles Held:
  • Senior United States Probation Officer
  • United States Probation Officer
  • Child Welfare Specialist
  • Social Worker
  • Intern
  • Customer Service Supervisor
  • Intern
  • Intern
Degrees
  • Master of Social Work
  • Bachelor of Science

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