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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Senior Solutions architect with 13 years of solid experience in infrastructure solutions architecture design seeking to work on a senior level position, preferably in a fast growing company delivering IT projects in a position which involves Enterprise storage, servers and data center automation based solutions. 
Skills
  • Enterprise storage and backup solutions
  • Business Continuity and Disaster Recovery (BCP/DR)
  • VMware Virtualization
  • Strong Analytical Skills
  • Excellent Customer relation
  • Excellent Communication Skills
  • Datacenter infrastructure and operations
  • Networking and security
  • Unix Linux Windows administration
  • Software defined data center solutions, Hyper converged and Cloud infrastructure
  • Self Starter and a great team player
Work History
05/2011 to Current
Senior Solutions Architect Iboss Miami, ,

Designed and Implemented Enterprise storage/backup infrastructure for a major financial client to using EMC Vmax, VNX, XtremIO, ECS, Recoverpoint, Vplex, Avamar,DataDomain, VCE Vblock/Vxblock, ECS, Atmos, Netapp Vmware Vsphere virtualization Cisco MDS fabric.

Collaborated with senior IT executives and stakeholders to understand the requirements expectations and challenges to provide best suitable storage solutions based on performance, scalability, budget and DR needs for various Web applications, SAS infrastructure, HDFS clusters, Oracle RAC clusters, SQL database, distributed filesystems, VMware VDI, Vmware ESX farms, HP/UCS blades.

Designed and implemented Virtual provisioning infrastructure using EMC Vmax/VNX Arrays for block storage. Performance tuning/auto tearing on EFD, SATA,FC disks with FAST policies.

Designed Implemented and supported disaster recovery solution using EMC RecoverPoint Vmax/XtremIO/Santap splitters.

Deployed and maintained backup infrastructure using EMC avamar, data domain, Veritas NetBackup for physical and virtual servers.

Performed migrations using various tools and technologies like Open Replicator, SRDF, TimeFinder snap/clones, Open migrator, Oracle ASM, Oracle RMAN, VXvm volume mirroring, LVM mirroring, Powerpath migration Enabler, Rsync, Vmware vMotion.

Implemented NAS infrastructure using NetApp ONTAP,SnapManager, SnapVault, FlexClone, SnapMirror, Performance Manager OCI/OCUM.

Designed and deployed EMC Vipr SRM suite for enterprise storage monitoring/reporting/alerting chargeback and capacity planning.

Lead data center migration project to move 20+ PB of usable storage and 100+ critical applications hosted over 1000+ bare metal/Virtual servers to a new data center.

Scoping and sizing a migration solution to replace existing legacy VMAX/VNX arrays with VMAX all flash array.

Working with customer and sales team to deploy POC for new technical product or solution. Getting it certified as per customer standards.Documenting the design deliverables.

Capacity planning, performance monitoring and performance tuning for EMC DMX/Vmax. Monitoring/alerting using various EMC tools i.e symcli, Vipr SRM, Unushered, ESRS, ECC, SPA,SMARTs Gateway, Powerpath administration, DCNM, Virtual Wysdom.

Worked with various ITIL cross functional process owners such as Change, Release, Configuration, Incident, Capacity, Performance, Service Level Agreements, Problem Management.

Documented storage operating standards and procedures. Defined and certified SOPs to meet SLA and GRC (Governance, Risk, Compliance) requirements.Training and onboarding L2/L3 resources within managed service team.

Tracked and expedited project tasks  avoid/resolve technical delays and roadblocks.

Worked with application owners to identify application/workload that can be eventually moved to cloud/hyper converged infrastructure. Consolidated and migrated applications to virtualized/converged infrastructure.Technical evaluation of public/private cloud and software defined data center solutions including Openstack using VxRack, VMware vSphere using VxRails, AWS, EMC Cloudera.

Triaged and Troubleshoot performance/latency/emergency P1/P2 issues. Escalation and coordination with vendor support and SMEs. Made sure to have solution or work around available and implemented as per SLA.

Root Cause Analysis and Knowledge Base Articles.


06/2010 to 06/2011
Solutions Architect Fedex Orlando, ,
Lead a project to migrate ATT storage environment (30+ PB thin provisioned) from 3par storage to EMC Vmax storage. Designed and implemented storage migration solutions from existing 3par storage to EMC Vmax frames in various AT & T data center locations across the globe involving more than 3500 Bare metal and virtual servers running Windows, Solaris, HPUX, Linux hosting Oracle, SQL database, SAP, web applications. Understood requirements, expectation challenges, backup and DR requirements from different client teams supporting different apps. Designed customized migration solutions for each scenario using various tools and technologies like Open Replicator, SRDF, TimeFinder snap/clones, Open migrator, Oracle ASM, Oracle RMAN, VXvm volume mirroring, LVM mirroring, Powerpath migration Enabler, Rsync, Vmware etc.Documented Method of Procedure (MoP) for storage allocation and migration methods.Collected Hosts details using EMC Grab utility. Analyzed the grabs to generate detailed san summary report with remediation recommendations for host qualification for migration.Scheduled migrations based on customer priority, application criticality and availability.Documented detailed procedures including risks, test/backout plans present technical details of the migration activity during change board meeting to get approval.Trained resources to implement/run migration. Provided technical support in case of any issue escalated.Automated Capacity planning, monitoring and reporting for EMC Vmax infrastructure across various sites across the globe using ECC, SMC, Symcli, Storage scope, SAN advisor and custom designed reportsPeriodic Performance reporting and load Analysis using WLA reports BTP file analysis, Cache/CAAR usage reports form Vmax arrays. Designed Implemented and maintained cisco MDS 9500 director switches and fabric. Migrated legacy brocade FC fabric on cisco MDSWorked closely with senior executives from client side provided periodic report on migration progress and present before/after capacity/performance data. Addressed any technical concerns or escalations. ​
03/2009 to 06/2010
Senior Storage Engineer Saic Hanscom Air Force Base, ,
Designed and implemented Storage and Fabric infrastructure for Brocade fabric and EMC Storage. Day-to-day allocation and decommission of storage for various internal McGraw-Hill departments including S&P. Worked with EMC for installation and maintenance of EMC Clariion, Symmetrix, DMX and Vmax storage boxes at various data centers.Designed and implemented thin Virtual and Thin provisioning infrastructure using on EMC Vmax Arrays Took Initiative for designing storage allocation policies. Documenting the SOPs and train other team members.Scheduled and performed firmware/code upgrades on Storage arrays/ Brocade switchesDeployed ECC, SMC, Storagescope, Sanscreen, DCFM for Performance monitoring and capacity reporting, capacity planning and alerting.Designed storage migration solutions for CX to DMX, DMX to DMX, CX to Vmax and DMX to VMAX using various tools like Open Replicator, PPME, SANcopy SRDF, Vxvm, ZFS on various OS including Solaris, Redhat Linux, Vmware,Windows.Responded and resolved remedy tickets for storage, fabric and PowerPath issues performance issues on various hosts databases and applications.EMC Grab/ HEAT analysis. Recommended remediation to host team.Documented and published SAN provisioning and storage migration best practices run books.Documented root cause analysis and KB articles
02/2009 to 03/2009
Senior Storage Engineer Saic Pearl City, ,
Worked as Storage expert within SanPulse team responsible to providing storage migration solutions to major financial clients.Worked on Requirement gathering and analysis for storage migration from various clients. Understood current storage infrastructure for a client.Automated processes to Run HEAT reports and Elab to verify host configuration is as per EMC support matrix for migration projects.Designed and implemented and test migration roadmap using various migration tools like Sancopy Open Replicator, SRDF, Volume manager etc. Calibrated and enhanced Sanlogics in-house developed tool designed to help storage migration projects with automatic host qualification and produce runbooks/procedures based on selected migration methods.Developed methodologies for enterprise with emphasis on scalability, performance, and cost minimization. Ensured that infrastructures are operating at their best to meet the business needs
03/2007 to 01/2009
Senior Infrastructure Engineer Rtx Sahuarita, AZ,
Managed Servers, network, storage and backup infrastructure for a mid range hedge fund company across various data-centers.Designed and implemented Windows Linux bare-metal servers and ESX virtualized servers environment to host Active directory services, users files and various trading applications. Racked and stacked HP x86 servers and installed, configured and hardened Linux OS. Automated OS install using PXE, kickstart/jump-start automation and custom scripts. Automated package and patch management form Linux servers Planned and designed storage infrastructures for 2 datacenters as per requirements from various real-time financial applications and oracle RAC environment using EMC Clariion,DMX Celerra, Centera and Netapp NAS. Provisioned and managed block using DMX 2000 and Clariion series using Navipshere, Symcli, SMC, ECC. Configured data replication using various tools like Open Replicator, Sancopy, Robocopy, unison, SRDF. Designed and documented BCP/DR and backup procedures.Designed and implemented NAS solution using NetApp. Configure qtrees export NFS and CIFS volumes. Taking periodical snaps, replicating across various site for consolidated backup to Netbackup.Designed backup solution for physical/virtual hosts using netbackup media servers, Oracle Rman, clariion disk library and ADIC LTO tape library. Wrote policies for system backup, handling of backup media, data retention and management.Deployed VMware virtual infrastructure using ESX 2.0/3.0 HA configuration using shared storage. Migrated applicable workload from physical to virtual.Cisco MDS switches and Fibre optic fabric management. FC Port configuration, zoning masking.
Written run books for day-to-day storage allocation and replication procedure trained other members to run them.Worked on Capacity planning for SAN/NAS/Compute resources. Worked it CTO on proposals for procuring well suited hardware/software components/solutions. Migrated NetApp NAS volumes to EMC Celerra. Consolidated and secured CIFS/NFS volumes shared to Linux and Windows both hosts at a time. Configured NIS and Kerberos security on NAS devices. Support Oracle infrastructure on Redhat 64 bit OS. Involved in installing Oracle standalone DB, RAC and ebusiness Suite.Installed configured and maintained Jboss cluster on Redhat 64 bit. Designed global replication and HA for Jboss web services using rsync replication.Installed and configured Splunk, Nagios for event alerting and network monitoring.
12/2005 to 03/2007
Senior systems Engineer Cox Automotive Spokane, ,
Worked as senior resource within Unix engineering team responsible for building Unix infrastructure and handover to prod team after UAT.Configured and managed Ldoms on E15k/E25k.Installed Solaris OS on Sun Fire E15k E25K, V440, V490 servers, Redhat servers on x86 hardware. Local disk mirroring Raid configuration.Installed and configured Solaris virtual (non Global) zones and hosted applications.Worked on OS hardening , Patching and ldap,NIS configuration.Configured SAN storage on unix/Linux platform using Emulex/Qlogic HBAs on FC network. Configured persistence binding on lpfc/leadville drives.Worked on native multipath and EMC Powerpath installation and configuration.
Installed and configured Veritas Clusters and Veritas volume manager.Installed and configured Oracle DB, Sybase DB, IBM MQ .HA configuration using VCS and testing. Fail-over/Fallback testing.Worked on building Disaster recovery environment, Storage replication. Worked on BCP/DR tests.Automated System performance monitoring, reporting and alerting using SAR, custom scripts, HP Openview.Troubleshooting OS/Network/Storage/Application issues, worked with vendors on resolving/escalating the issues.Worked with DBAs, application architects to fine tune storage configuration as per best practises for DB/Apps vendors.Documented run books and Knowledge articles. Worked on UAT, support go live and handover to production support team.
06/2003 to 12/2005
System Administrator Interior Architects Austin, ,
Worked for IT infrastructure team responsible for managing Windows/Unix servers, LAN/WAN networking and security, NAS/SAN Storage, Active directory, MS Exchange supporting 250+ users.Installed and Managed unix/Linux/Windows servers.Managed Microsoft AD environment. Worked on upgrade configuration of DNS,NIS,DFS shared storage, File/Print servers, Group policies Active directory security.Worked on Netapp NAS CIFS/NFS shares , Qtrees, Quotas.Installed Configured MS Exchange server. Managed LAN/WAN infrastructure on Cisco switches. Migrated to Nortel L3 switches. Configured dynamic DNS and routing.Deployed backup media server with robotic tape library for backing up critical servers.Deployed portal for intranet services and remedy tickets logging and tracking.Configured Checkpoint NG firewall, DMZ, Intrusion detection, Intrusion Protection.Configured Microsoft RAS (Remote Access Services) .Documented procedures, Incidents, RCAs for IT audit purpose.
06/2002 to 05/2003
System Administrator Interior Architects Chicago, ,
Linux/Windows server administration LAN WAN installation and maintenance. Cisco switches administrationNetwork security and Firewall using checkpoint.​
Education
Expected in 2003
Bachelor of Engineering : Information Technology
Nirma Institute of Technologies - Ahmedabad India ,
GPA:

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School Attended

  • Nirma Institute of Technologies

Job Titles Held:

  • Senior Solutions Architect
  • Solutions Architect
  • Senior Storage Engineer
  • Senior Storage Engineer
  • Senior Infrastructure Engineer
  • Senior systems Engineer
  • System Administrator
  • System Administrator

Degrees

  • Bachelor of Engineering

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