Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

As the Assistant Director of Admissions / Admission Counselor you are hiring. a multi-talented senior leader consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Senior leader and outstanding performer in communications and presentations within the academia environment, public safety and employee development. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of the outreach and recruiting of new students on a national and global scale. Recognized for inspiring management team members to excel and encouraging creative work environments. Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of communicating to hire ups and training in recruitment. Motivated to learn, grow and excel at Denver University.

  • Excellent public speaker and presenter
  • Successfully manage multiple projects
  • Student / staff centered communicator
  • Ability to perform in high stress environments
  • Builds long-term relationships
  • Excellent Microsoft Office skills
  • Excellent strategic planning skills
  • Ability to travel internationally
  • Strong teamwork / collaboration
  • Excels in adverse environment
  • Excellent writing skills
Work History
07/2017 to Current
Senior Public Safety Specialist Swift Refrigerated Brundidge, AL,
  • Followed all policies, regulations, dress codes and schedules
  • Worked with internal and external customers to understand needs and provide specific educational service
  • Monitored social media and online sources for industry trends
  • Supported needs of subordinates and supervisors with skill and efficiency to improve communications by 100%
  • Completed clerical tasks such as filing, copying and distributing mail
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys to reduce issues by 75%
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
01/2007 to 07/2017
Training & Cultural Development Officer Easterseals Port Saint Lucie, FL,
  • Mentored new hires, resulting in stronger staff development and increased productivity by 50%
  • Developed and recorded videos for use in later courses or by remote learners
  • Gathered and organized supplementary material to support structured lessons for 100% of students
  • Recognized and tapped talented staff to fill key positions and maximize productivity
  • Tracked attendance and progress against goals for each participant to 33% more capacity
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness by over 82%
01/2002 to 06/2017
Academy Coordinator Monterey Peninsula College City, STATE,
  • Strengthened community engagement strategies to boost program outreach across California
  • Stayed current on hiring codes and policy guidelines to maintain compliance program operations in California
  • Modernized instructional plans and educational approaches to enhance student learning by 75%
  • Developed team communications and information for improved meetings
  • Monitored social media and online sources for industry trends
  • Resolved customer problems, improved operations and provided exceptional client support
  • Contributed to team results in fast-paced college environment
  • Performed administrative duties, including Planning and Evaluating
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning requiring 50% less staff hours
  • Collaborated on strategies to enhance student learning and behavior alongside teaching staff and students to improve quality by 33%
01/2007 to 01/2011
Chief Executive Officer MYO Frozen Yogurt City, STATE,
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth by 62%
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices
  • Monitored use of best practices at all levels and implemented corrective actions to bring employees into compliance
  • Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts reduce supplier complaints by 24%
  • Oversaw large-scale staff recruitment and development initiatives to keep workforce skilled and effective
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress
  • Drove implementation of new market expansion to propel business forward and adapt to market changes
  • Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels by 43%
Expected in 06/2011
Master of Arts: Business Administration And Marketing
University of Phoenix - Tempe, AZ
Expected in 06/1995
Bachelor of Science: Business Management And Marketing
Saint Mary's College of California - Moraga, CA

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School Attended

  • University of Phoenix
  • Saint Mary's College of California

Job Titles Held:

  • Senior Public Safety Specialist
  • Training & Cultural Development Officer
  • Academy Coordinator
  • Chief Executive Officer


  • Master of Arts
  • Bachelor of Science

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