Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Versatile Product Development Chemist capable of working on various polymer chemistries. Well-organized and detail orientated with efficient project management and planning abilities developed over 8+ years in the adhesive and sealant industries. Strong leader with 8+ years of mentoring and managing interns and technicians. Excellent communicator with 8+ years interacting with customers and vendors, while building strong working relationships to help better position Franklin and previous employers in the marketplace.

Work History
Senior Product Development Chemist, 06/2014 to Current
Essel EnvironmentalHonolulu, HI,
  • Develops new products for high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support, and awareness, which was exemplified in the launch of FilterFAB 2500 Foam
  • Cultivates and nurtures relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value
  • Works with new and existing customers to understand adhesive requirements and provide value added service
  • Maintains regular contact with customers and identify opportunities to deliver added value to customer relationships
  • Increases customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising product or manufacturing issues, protecting company reputation and loyal customer base
  • Oversees, manage, and provides technical support for toll production of polyurethane products
  • Develops new testing methods to quantify physical properties for new products entering the market which provides valuable data to differentiate Franklin products from existing products in the marketplace
  • Aided tech service group by answering tech service line once per week, offering product recommendations and helping customers solve any problems customers were experiencing in their process or with Franklin products
  • Completed and successfully closed 35+ tech service and product development projects in 5 years
Chemist, 01/2012 to 06/2014
Jefferson HealthMontgomery County, PA,
  • Managed and supervised all product development for P&T Products Inc., focusing on developing new products to fulfill new market needs in the crackfiller and sealant industry, which created added value for new and existing customers
  • Successfully Introduced over 10 new products over two years onto the market
  • Led projects to reduce cost of products and to help position P&T Products Inc. better in the marketplace and increase profitability
  • Supervised and managed all aspects of quality control for day-to-day production ensuring customer specifications and expectations were met
  • Oversaw and managed tech service for P&T Products, Inc. focusing on maintaining customer satisfaction and loyalty
  • Visited and assessed jobsite's to investigate and problem solve customer concerns
  • Liaised with vendors, contractors and professional services personnel to ensure proper processing of orders in alignment with needs and specifications of management
  • Supervised and managed implementation of all Department of Transportation certifications for products
  • Liaised with Department of Transportation, other government agencies, and professional associations on P&T Products, Inc.'s behalf
Graduate Assistant, 08/2010 to 08/2011
Clemson UniversityCity, STATE,
  • Synthesized super conducting polymers using standard wet chemistry and electrochemical techniques
  • Characterized super conducting polymers using analytical lab techniques including IR spectroscopy, 1-H NMR, and TGA/DSC
  • Created polymer films using electrodeposition, and tested properties of films using cyclic voltammetry
  • Worked with Dr. Mark Roberts as a graduate assistant doing lectures and grading papers
  • Research and development
  • Process and procedure development
  • Communication
  • Strong leadership
  • Efficient project management
  • Creative problem solver
  • Interacting with customers
  • Excels in finding potential opportunities for adding value at customers
Bachelor of Science: Chemistry, Expected in 05/2010
West Virginia Wesleyan College - Buckhannon, WV
  • Graduated cum laude
  • Graduated with 3.683 GPA
  • Dean's List all 4 years, 2006-2010
  • Recipient of Presidential Scholarship, 2006-2010
  • Recipient of Nelle & Kathryn McLaughlin Scholarship in chemistry, 2006-2010
  • Received Hyma Scholarship in Chemistry, 2007-2010
  • Awarded Sure Grant for research on the Investigation of Kinetic and Mechanistic Aspects of the Corey-Winter Olefination, 2009

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