(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Competent Phlebotomy Technician with several years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

  • Specimen labeling procedures
  • Venipuncture
  • Measuring vital statistics
  • Medical office administration
  • Time management
  • Infection Control
  • Sample and specimen collection
  • Staff Management
  • Quality control guidelines
  • Health education
  • Medical records review
  • Medical Records Management
  • Process improvement
  • Relationship development
  • Supervision
  • Problem resolution
  • Team management
Ivy Tech Community College of Indiana Evansville, iN, Expected in No Degree : Medical Office Administration And AAS in Nursing - GPA :
Central High School Evansville, iN, Expected in 06/1993 High School Diploma : - GPA :

College Prep Courses

Work History
Options Residential, Inc. - Senior Phlebotomist/Receptionist
Rosemount, MN, 10/2017 - Current
  • Logged patient information and recorded results into system using Microsoft 7.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Collected blood samples and plasma using vacutainer tubes, tourniquets/BP cuffs, syringes, butterfly needles, and straight needles.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Obtained blood specimens by performing venipunctures and finger sticks times.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Organized daily work based on collection priority.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Conducted venipuncture.
  • Tracked collected specimens by initialing, dating and noting times of collection.
Prada S.P.A. - DSP
Hamburg, DE, 01/2017 - 10/2017
  • Consulted with different healthcare disciplines to offer important mental health support to mentally and physically disabled patients.
  • Updated patient files with current information about behaviors and other data relevant to DSP treatment planning.
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
Hyatt - Department Manager
Sedona, AZ, 02/2016 - 12/2016
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed overstocking, restocking and inventory control procedures during shift.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Touchpoint/Compass Group @ St. Vincent Hospital - Housekeeper
City, STATE, 03/2015 - 12/2015
  • Cleaned elevators, glass and planters in public areas such as lobby, hospital rooms and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Verified cleanliness and organization of storage areas and carts.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Used Cavicide spray/wipes and other chemicals to disinfect floors, counters and furniture.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked linen and cycled towels and sheets in all areas of the ER.
  • Returned emptied garbage receptacles to proper locations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished glass surfaces and windows.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Adhered to professional hospital cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Documented and reported all necessary facility and building repairs observed.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

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School Attended

  • Ivy Tech Community College of Indiana
  • Central High School

Job Titles Held:

  • Senior Phlebotomist/Receptionist
  • DSP
  • Department Manager
  • Housekeeper


  • No Degree
  • High School Diploma

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