Senior Network Automation Engineer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Analytical IT professional who applies hardware and software design,  administration and configuration knowledge to support business and increase productivity.
  • Networking - Routing Protocols (EIGRP, OSPF, BGP), Switching (CatOS, IOS & NX-OS), ASA, QoS, Route Redistribution, VPN, Physical Cabling, Frame Relay
  • Scripting - Perl, Regular Expressions (pcre/js), SQL, Javascript, Shell (AWK/SED/Bash/nCurses), Python


  • Linux - General System Administration, LVM, Virtualization (Vagrant, KVM, Virtualbox),Unix (Solaris, HP-UX, AIX), Apache, SELinux, Legacy Interoperability
  • Automation - Rancid, Expect, Selenium, REST/SOAP
Work History
Senior Network Automation Engineer, 01/2012 to 07/2016
ZoomGA, State,
  •  Led the Network Automation Team where objectives included attending meetings and owning customer facing action items, reviewing incident data for potential automation candidates, mentoring junior network automators and working with Network Operations to ensure the Operations Team met monthly/quarterly SLA.
  • Composed and continually revised many automata that formed the basis for IPsoft’s VIrtual Network Engineer. Automata were composed using proprietary toolset leveraging JavaScript for text manipulation and Apache Velocity for templating. Sample incidents that were remediated included: Interface Errors, SNMP Uptime, Environmental Alerts (Fan, Temperature, Power Supply) and Routing Protocol (EIGRP, OSPF, BGP) adjacency loss.
  • Deployed devices with ZTP (Zero Touch Provisioning). Gathered MAC addresses from clients at remote sites, setup VLANs with ip helper address of our monitoring appliances and setup DHCP scopes with requisite options. Ensured deployment was completed correctly by using Ansible to SSH into the devices and perform show commands auditing various parameters of the configuration.
  • Developed many perl scripts to gather data from MySQL (DBI), perform manipulation on that text, format the requisite data into an excel spreadsheet (Spreadsheet::WriteExcel) and email the attachment to a user (MIME::Lite).Rancid (Expect/TCL), Ansible, Puppet and Chef were leveraged within client environments and internally as Configuration Items numbered in the tens of thousands. These tools ensured accurate and consistent configuration was deployed across the environment.
  • Shell scripts were leveraged as they were portable across monitoring devices (CentOS), Jumpboxes and Network Devices that ran shells. POSIX standards were observed to ensure that scripts could be run on bash, sh and ksh. Examples included time and date calculation (for downtiming devices/ determining uptime from epochs), rudimentary arithmetic (to convert between bitrates) and auditing batch job success (backups, cron jobs, log rotation).
  • Platform interaction was accomplished either through native java methods exposed through javadocs or through REST api exposed on each PaaS instance. The REST api allowed for Historical Reporting, Device Scheduled Downtime, Ticket Handling and User Availability. Almost all parameters could be both queried/modified and status/data was returned via JSON and parsed in javascript.
Network Consultant, 07/2011 to 01/2012
Apex SystemsSpringfield, MO,
  • Normalized IPAM and Inventory data across disparate data sets and monitoring systems using MySQL and sqlite tables.
  • Assisted in operations of LAN/WAN environment identifying rogue STP root bridges, transitioning from 6509 Chassis switches to Nexus 7000s and managing WAN network that was a mixture of Frame Relay and MPLS with BRI fallback.
  • Worked closely with Windows and Mainframe (OS/400 and z/OS) team to identify and resolve network and system faults.
  • Deployed Solarwinds network monitoring system and decommissioned legacy WhatsUpGold network monitoring system after gaining approval from C Level management.

Network Engineer, 11/2010 to 06/2011
Elliot Health SystemLondonderry, NH,
  • Implemented Open Source monitoring to proactively check client environment health.
  • Implemented Configuration Management Database as a central repository for client inventory and configuration.
  • Architected solutions for many business to displace legacy TDM equipment and leverage IP Voice to realize greater flexibility and reduced costs with Unified Communications. This included the deployment of Zero Touch Provisioning for IP phones in Cisco CallManager and Cisco Callmanger Express.

NOC Engineer, 11/2009 to 09/2010
Cal Net TechnologyGreensboro, NC,
  • Responsible for MACD changes on Unity/Unity Express and CallManager/Callmanager Express servers. Also responsible for constructing Auto Attendants and Call Handers in Cisco CallHandler Express/Enterprise.
  • Performed triage and troubleshooting of network incidents as they came in to the monitoring system (Zenoss) and the call center. Worked with clients to document incident and perform root cause analysis.
  • Assisted with internal IT projects including deployment of Monitoring Appliances and upgrade of Unified Communications infrastructure

Bachelor of Science: Computer Information Systems, Expected in 2009
Molloy College - Rockville Centre, NY

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School Attended
  • Molloy College
Job Titles Held:
  • Senior Network Automation Engineer
  • Network Consultant
  • Network Engineer
  • NOC Engineer
  • Bachelor of Science