Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual.
Work well both as a team member and independently. Recognized for long hours, commitment to customers, and attention to detail, professionalism, and follow-up. Resourceful, energetic, competent, multi-task and results-oriented. A quick thinker with exceptional people and communication skills.
3.0 GPA. I am currently enrolled at FSCJ and will continue my education as a part-time student. I expected to graduate in 2016
•Underwrote individual medical applications with complex medical history and balancing medical risk with sales objectives.
•Examine documents to determine degree of risk from such factors as applicant age, gender and medical history
•Contact field representatives or other involved persons, to obtain missing information in order to provide accurate rates, or explain company underwriting policies.
•Analyzed and evaluated 500 applications per week, exceeding work production goals.
•Communicate with internal and external customers to answer questions regarding underwriting policies, contractual requirements and to obtain information needed for accurate rating.
•Provide medically reviewed quotes for small group customers
•Proficient in medical terminology
•Provide customer service to agents and small group members
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