Senior IT Solution Consultant Resume Example
Information technology consultants work with clients to help integrate information technology systems into their business. By showing clients how to use technology more efficiently, IT consultants also help clients improve profit margins and get a higher return on their technology investments. IT consultants serve as a bridge between the client's technical team and staff members who make use of the technology.
SELECTED TECHNICAL SKILLS Software: Microsoft Server, 2012.2008.2000 Microsoft Office Suite, Microsoft Access, OneNote, Equitrac, Kofax, Westbrook, Doculex, |
- Successful IT consultants have outstanding technical skills as well as excellent interpersonal skills for dealing with clients. Information technology consultant advise, plan, design and install information technology systems for their clients
- Managed the Houston location daily operations that include all aspects of business from P & L Management, Business Development, Employee Development, and Growth Management. Houston won the Presidents Cup Award for the most outstanding location from over 260 Worldwide
- As Senior IT Solution Consultant, I am responsible for articulating the differentiators and technical benefits related to the Ricoh's Managed IT Services, Backup and Disaster Recovery, IT Infrastructure Project and VoIP products and services. The role functions as the technical point of contact for the sales organization. Assist with intensive training process which helps develop Commercial Account Managers into go-to market experts on all the company's product technologies. Management of multiple sales and customer engagement opportunities simultaneously while project managing the results from those efforts.
- Work closely with the Direct Sales Team, supporting both prospect and customer engagements
- Apply traditional pre-sales and solution engineering tasks and responsibilities to Interactive Marketing
- Running client/prospect discovery sessions and mapping the technology and services offered by the company with the business and technical requirements of prospects
- Design custom prospect/client solutions to be presented based on the existing customer site analyst
- Serve as a bridge to ensure that technical and process solutions meet the requirements of the technical organizations
- Responsible for working with Major Account and Commercial Sales Teams to design Ricoh portfolio solutions through analysis of customer business and technology requirements and the development and design of solutions to fit individual customer needs.
- Solutions development: Analyze current service offerings and those of competitors in conjunction with the customers data; collaborate with Product Marketing and Product Management to define value, prioritize and roadmap future solution requirements; provide solid design recommendations that integrate with customer systems
- Provide the "voice of the customer" to sales and account management to ensure solid value propositions for solutions
- Be comfortable and agile in utilizing cross-functional teams: Sales, Marketing, Corporate and others Duane Christmon |duaneschristmon@gmail.com | 704-340-5626
Successful IT consultants have outstanding technical skills as well as excellent interpersonal skills for dealing with clients. Information technology consultant advise, plan, design and install information technology systems for their clients
- As Business Development Manager the work was with mid and senior level management, marketing, and technical staff to maintain the Sylvan client relationship. Creating long-term organizational strategic goals and building key identified business opportunities, negotiating and closing business contracts and maintaining and renewing existing contracts.
- 100% contract renewal over two years
- 150% new business growth over two years
Microsoft Certified Solutions Developer MCSD, MCSE, Comptia A+, Comptia Net+
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Resume Overview
School Attended
- Indiana University
Job Titles Held:
- Senior IT Solution Consultant
- IT Sales Consultant
- General Manager/General Sales Manager
- National Business Development Manager
Degrees
- Bachelor 1974
