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Senior IT Solution Consultant Resume Example

Resume Score: 90%

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SENIOR IT SOLUTION CONSULTANT
Career Overview

Information technology consultants work with clients to help integrate information technology systems into their business. By showing clients how to use technology more efficiently, IT consultants also help clients improve profit margins and get a higher return on their technology investments. IT consultants serve as a bridge between the client's technical team and staff members who make use of the technology.

Qualifications

SELECTED TECHNICAL SKILLS Software: Microsoft Server, 2012.2008.2000 Microsoft Office Suite, Microsoft Access, OneNote, Equitrac, Kofax, Westbrook, Doculex,

Accomplishments
  • Successful IT consultants have outstanding technical skills as well as excellent interpersonal skills for dealing with clients. Information technology consultant advise, plan, design and install information technology systems for their clients
  • Managed the Houston location daily operations that include all aspects of business from P & L Management, Business Development, Employee Development, and Growth Management. Houston won the Presidents Cup Award for the most outstanding location from over 260 Worldwide
Work Experience
Senior IT Solution Consultant01/2006 to CurrentRicoh AmericasCharlotte, NC
  • As Senior IT Solution Consultant, I am responsible for articulating the differentiators and technical benefits related to the Ricoh's Managed IT Services, Backup and Disaster Recovery, IT Infrastructure Project and VoIP products and services. The role functions as the technical point of contact for the sales organization. Assist with intensive training process which helps develop Commercial Account Managers into go-to market experts on all the company's product technologies. Management of multiple sales and customer engagement opportunities simultaneously while project managing the results from those efforts.
  • Work closely with the Direct Sales Team, supporting both prospect and customer engagements
  • Apply traditional pre-sales and solution engineering tasks and responsibilities to Interactive Marketing
  • Running client/prospect discovery sessions and mapping the technology and services offered by the company with the business and technical requirements of prospects
  • Design custom prospect/client solutions to be presented based on the existing customer site analyst
  • Serve as a bridge to ensure that technical and process solutions meet the requirements of the technical organizations
  • Responsible for working with Major Account and Commercial Sales Teams to design Ricoh portfolio solutions through analysis of customer business and technology requirements and the development and design of solutions to fit individual customer needs.
  • Solutions development: Analyze current service offerings and those of competitors in conjunction with the customers data; collaborate with Product Marketing and Product Management to define value, prioritize and roadmap future solution requirements; provide solid design recommendations that integrate with customer systems
  • Provide the "voice of the customer" to sales and account management to ensure solid value propositions for solutions
  • Be comfortable and agile in utilizing cross-functional teams: Sales, Marketing, Corporate and others Duane Christmon |duaneschristmon@gmail.com | 704-340-5626
IT Sales Consultant01/2003 to 01/2006Technocom USA

Successful IT consultants have outstanding technical skills as well as excellent interpersonal skills for dealing with clients. Information technology consultant advise, plan, design and install information technology systems for their clients

General Manager/General Sales Manager01/2001 to 01/2003New Horizons Computer Learning CentersManaged five company owned locations of New Horizons Computer Learning Center and two privately held franchise locations. Responsible for all aspects of daily management with 12 direct reports including Finance, H/R, Marketing, Sales, Operations, Facilities, Training and Vendor relationships. Drove revenue of $12M+ / yr with profit margins near 20%. Managed the Houston location daily operations that include all aspects of business from P & L Management, Business Development, Employee Development, and Growth Management. Houston won the Presidents Cup Award for the most outstanding location from over 260 Worldwide.
National Business Development Manager01/1999 to 01/2001Sylvan Prometric
  • As Business Development Manager the work was with mid and senior level management, marketing, and technical staff to maintain the Sylvan client relationship. Creating long-term organizational strategic goals and building key identified business opportunities, negotiating and closing business contracts and maintaining and renewing existing contracts.
  • 100% contract renewal over two years
  • 150% new business growth over two years
Education and Training
Bachelor1974Indiana UniversityBloomington, IN, USBachelor Degree (1974) Indiana University - Bloomington, IN
Certifications

Microsoft Certified Solutions Developer MCSD, MCSE, Comptia A+, Comptia Net+

Skills

Sales, Marketing, Training, Account Management, And Account, Benefits, Commercial Sales, Customer Engagement, Direct Sales, Disaster Recovery, Excellent Multitasker, It Infrastructure, Major Account, Mapping, Product Management, Product Marketing, Sales And, Sales Organization, Sales Team, Simultaneously, Solutions, Technical Requirements, The Sales, To Sales, Topo, Voice, Voip, Operations, Business Development, Award, Sales Manager, Asset Management, It Sales, Sales Consultant, Software Licensing, Finance, Learning Center, Learning Centers, Closing, Contracts, Access, Clients, Comptia, Engineer, Kofax, Mcsd, Mcse, Microsoft Access, Microsoft Office, Ms Access, Ms Office

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Ricoh Americas
  • Technocom USA
  • New Horizons Computer Learning Centers
  • Sylvan Prometric

School Attended

  • Indiana University

Job Titles Held:

  • Senior IT Solution Consultant
  • IT Sales Consultant
  • General Manager/General Sales Manager
  • National Business Development Manager

Degrees

  • Bachelor 1974

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