senior it services recruiter remote resume example with 15 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Outgoing Talent Agent with managerial experience and strong relationship-building skills. Proven to maintain effective communications with [Audience]. Skilled in organizing and tracking casting leads.

  • Employee Hiring
  • HR Trend Tracking
  • Employee and Applicant Assessment
  • Decision Making
  • Drug Testing
  • Applicant Qualification
  • Business Correspondence Writing
  • Affirmative Action Guidelines
  • Presentation Development and Delivery
  • Adaptable to Changing Conditions
  • Transfer Coordination
  • Temporary and Seasonal Employees
  • Clerical Oversight
  • Strategic Planning
  • Information Protection
  • Willingness to Learn
  • Remote Conferencing and Communication
  • Americans with Disabilities Act (ADA)
  • Employment Data Tracking
  • Relationship Building
  • Termination Documentation
  • Work Complaint Handling
  • Social Perceptiveness
  • Promotion Coordination
  • Employee Relations
  • Complex Problem Solving
  • Time Tracking and Payroll Administration
  • Contract Negotiation
  • Report Preparation
  • Leave of Absence Transitions
  • Project Management
  • New Hire Onboarding
  • Networking and Partnership Development
  • Management Consulting
  • Compensation Structuring
  • Logical and Methodical
  • Conflict Resolution
  • Policy and Procedure Writing
  • Equal Employment Opportunity (EEO)
  • Candidate Searching
  • Complaint Handling
  • Personnel Management
  • Customer Relationship Management
  • Analytical and Critical Thinking
  • Benefits Administration
  • Performance Appraisal
Senior IT Services Recruiter - Remote, 06/2013 to Current
Essintial.comCity, STATE,
  • Created job ads and wrote job descriptions.
  • Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews.
  • Screened candidates on Field Technical Jobs and Complete hiring platforms.
  • Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
  • Followed up with candidates on daily basis to keep applicants in loop.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Optimized processes by training employees to apply industry best practices and observe protocols.
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Conducted interviews to ensure solid cultural alignment between client and candidate.
Staffing Recruiter - Part Time, 06/2020 to 03/2022
Uportly.comCity, STATE,
  • Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Created job ads and wrote job descriptions.
  • Screened candidates on hiring platforms.
  • Collaborated with internal and external clients to understand hiring needs and goals.
  • Negotiated candidate salaries and prepared employment contracts.
  • Increased recruiting network by leveraging industry contacts and internet mining resources.
  • Recruited 2000 candidates per role and used diverse screening tools to identify qualified talent.
  • Worked with Executives to create new leadership development program.
  • Planned and executed recruitment events to bring in area candidates.
  • Strengthened operational efficiencies and traceability by developing organizational systems for maintaining confidential employee records and reports.
IT Support Center Supervisor -Office, 01/2010 to 06/2013
Essintial.comCity, STATE,
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coached staff members to develop long-term career goals.
  • Responded to customer questions regarding products, prices and availability.
  • Complied with company policies, objectives and communication goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Assigned projects to administrative staff, boosting office productivity and streamlining processes.
  • Rolled out branding strategies with effective training and front-line leadership of daily operations.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Managed work requests, new orders and pricing changes while coordinating logistics to verify delivery dates.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client appointments.
IT Project Manager Assistant, 05/2005 to 03/2007
Pennsylvania Higher Education Assistance Agency, PHEAACity, STATE,
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Monitored design processes from conceptual phase through construction.
  • Devised implementation plans and performed cost-benefit and ROI analyses.
  • Provided clients with high level of service and dedication in effort to extend relationships and promote future opportunities.
  • Provided project milestone details to appropriate stakeholders.
  • Brought in additional project personnel and resources to meet demands.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
  • Proposed or approved modifications to project plans.
  • Researched and selected project vendors and consultants.
  • Submitted budget estimates, progress reports and cost tracking reports.
Education and Training
Bachelor of Science: Business And Managerial Economics, Expected in 05/2007 to Prishtina University Online - Kosovo - Online,

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Resume Overview

School Attended

  • Prishtina University Online

Job Titles Held:

  • Senior IT Services Recruiter - Remote
  • Staffing Recruiter - Part Time
  • IT Support Center Supervisor -Office
  • IT Project Manager Assistant


  • Bachelor of Science

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