Senior Import Specialist dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems related to trade compliance.
Attention to detail
Able to learn quickly
Written and oral communication skills
Strong research skills
• Effective leader • Training and development • Natural mentor • Public speaking expertise • Approachable • Skilled multi-tasker
04/2009 to Current
Senior Import SpecialistU.S. Customs & Border Protection – Savannah, GA
Responsible for all items listed under the import specialist position plus additional duties listed below.
Coordinate work assignments and advise subordinate Import Specialists on program and administrative matters under the direction of a supervisor.
Provide formal and informal training as needed to new and existing employees as well as outside agencies and groups.
Mentor new and existing employees on a day-to-day basis.
Serve as one of two ACE Superusers for the Port of Savannah; Research and work to resolve port issues involving the Automated Commercial Environment (ACE).
Review the work of subordinate import specialists to identify errors in processing. Provide guidance as needed for resolution.
Complete reports for Supervisors on a reoccurring basis.
07/2003 to 04/2009
Import SpecialistU.S. Customs & Border Protection – Savannah, GA
Enforce statutory and regulatory requirements of Customs & Border Protection (CBP) and other government agencies (i.e. ATF, DOC, DOT, EPA, etc.).
Screen entry summary packages for the presence of prohibited or quota merchandise, required licenses, bonds and other pertinent documentation.
Review entry and entry summary packages for compliance in all areas.
Provide commodity expertise to brokers, importers and other interested parties. Assist individuals at all levels of expertise to understand import requirements and potential risks involved with importing merchandise.
Review and close out post entry amendments (PEA's) and post summary corrections (PSC's) filed by importers, brokers or their representatives. Ensure that corrective actions are taken in ACS, ACE and census line data.
Deny or approve 19 USC 1514 and 1520 protests based on the review of submitted documentation.
Perform compliance measurement reviews to ensure that the proper classification, value, duties, taxes, fees, bond information, invoices and other required documents are declared to U.S. Customs & Border Protection.
Conduct research to identify the extent of violations which may be occurring locally and nationally.
Refer violations to various ports of entry for corrective action.
Process prior disclosures submitted by importers.
Reject entries and entry summaries to filers when not compliant. Upon return, ensure that entry was correctly brought into compliance.
Perform detailed reviews of production records from overseas manufacturing facilities to verify country of origin claims and special trade program eligibility (i.e. NAFTA, DRCAFTA, GSP, ILFTA, etc.).
Request and receive samples directly from importers or immediate shipments located at the port of entry. Review laboratory analysis and all other documentation and issue written decisions to importers and brokers of any violations requiring corrective action.
Conduct importer interviews and attend importer meetings as necessary and upon request.
Retrieved large volumes of entry documentation from on-site storage facility.
Input data via U.S. Customs & Border Protections Automated Commercial System (ACS).
Maintained the import specialist importer and subject files.
Performed all other duties as assigned.
Bachelor of Science: International Business College of Charleston - Charleston, South Carolina
Minor in International Studies
Member of Phi Sigma Pi
High School Diploma: James Island High School - Charleston, SC
Received Professionalism Award, 2008 & 2013
One of two Automated Commercial Environment (ACE) Superusers for the Port of Savannah.
Selected for a temporary assignment to CBP Headquarters in Washington, D.C.; Assisted with the development and implementation of the Antidumping/Countervailing Duty Compliance Measurement Program - 2006.
Selected for a temporary assignment at the Port of Memphis, TN; Assisted import specialist teams to perform daily functions during a time of transition after Hurricane Katrina.
Selected as a member of the Textile Production Verification Team (TPVT); travel with a team to foreign locations to investigate manufacturing facilities. Conduct interviews, take factory tours and review records and recordkeeping practices to determine a manufacturers level of compliance with free trade agreements. Write detailed reports which will be used nationally for reference. 2007 - Thailand (shadow), 2008 - Vietnam (team lead), 2009 - Nicaragua (team lead).
Selected for multiple assignments to the Field Operations Academy in Charleston, SC; served as a temporary instructor for classes of 20-25 new import specialists attending the required 7-week Basic Import Specialist Training; 2011-present.
Junior League of Savannah, Member, 2008-Present
Job related training
Basic Import Specialist Training, September 2003
Advanced Import Specialist Training, June 2004
Valuation Training, July/August 2003
Automated Commercial Environment (ACE) training, multiple sessions from 2005-present
Free Trade Agreements Training, multiple sessions from 2005-present
Various commodity specific trainings conducted by National Import Specialists and/or industry experts, multiple sessions from 2004-present