Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Senior-level Systems Analyst with deep background in Human Resources
Oracle Advanced Benefits (10+ years), Oracle Compensation Workbench (8 years), Oracle Learning Management (8 years), Oracle Core HR (10+ years)
Technical Skills
Work Experience
Senior Functional Lead, 07/2012 - Present
Yusen Logistics Spartanburg, SC,
  • Partner with HR leaders to implement systems, processes, and solutions that bring Banfield's unique culture to life.
  • Implemented and provide ongoing support of Oracle Compensation Workbench including four focal cycle "pay for performance" merit plans as well as three multi-faceted variable pay plans Partner closely with Compensation professionals to bring written plans to life in an intuitive system Assist administrators in identifying key completion metrics, allocation trends and training pain points Key player in the design and implementation of company-wide grade and job redesign project (Mars "Single Landscape" initiative) Redesigned grade structure and job setup to accommodate new function, family and level approach Consult on annual Open Enrollment project and related Benefits team efforts including the implementation of Affordable Care Act (ACA) reporting, 401k vendor selection, and day to day support of the Oracle Advanced Benefits (OAB) module Lead Business Analyst on Dayforce Workforce Management and Payroll implementations Developed strong working relationship with Payroll team to build out clear written requirements Managed IT development resources to deliver daily interface file Acted as liaison between Banfield subject matter experts and Dayforce project resources to ensure business needs married with product design Lead Business Analyst in the redesign of Oracle Learning Management and the implementation of Banfield's Associate Onboarding learning plans Designed OSHA reporting process Rolled out learning completion dashboard for field leaders Identified partner and managed consulting relationship to deliver customized solutions required to meet business needs Worked closely with Director of P&O Standards and Governance to compile Doctor turnover and retention statistics Key partners include: HRIS Benefits Compensation Talent Acquisition Learning & Development Payroll Legal Oracle HCM Consultant.
HRIS Analyst, 04/2011 - 07/2012
Rapid Global Business Solutions, Inc Nashville, TN,
  • Led partners in the requirements, solution design, testing and implementation phases of Advanced Benefits and Compensation Workbench projects.
  • Superior written and verbal communications Project management Functional knowledge of Oracle's HCM suite Deep understanding of benefits programs and compensation strategy.
Lead HR Analyst, 01/2008 - 01/2011
Argo Ai Pittsburgh, PA,
  • on benefits re-implementation project Participated in requirements gathering sessions and solution design review Responsible for system configuration and documentation Designed and led end-user training Implemented Oracle Compensation Workbench (CWB) following one-week training Gathered and documented requirements Configured system Designed and led end-user training Acted as system administrator working closely with Compensation professionals and HR Business Partners to course correct negative trends and encourage timely completion of required tasks.
Senior Benefits Coordinator, 01/2006 - 01/2008
Knowledge Universe City, STATE,
  • Process employee benefit information using Oracle Advanced Benefits in accordance with IRS Qualifying Events.
  • Assess Family Medical Leave Act (FMLA) eligibility.
  • Troubleshoot issues in Benefits and Core HR system.
  • Respond to employee inquiries and complaints in a professional and compassionate manner.
Education and Training
Bachelor's: Psychology, Expected in 2006
Villanova University - ,
ACA, approach, Benefits, Business Analyst, Consultant, consulting, Functional, HRIS, HR, Legal, Director, Mars, Oracle, Payroll, processes, product design, Project management, reporting, requirements gathering, statistics, strategy, system administrator, system configuration and documentation, user training, Troubleshoot, unique, Workbench, written

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