Born a cautious optimist and problem solver, I welcome all the challenge, as to keep in pace with a
changing working environment, meanwhile persist on regular life style to maintain a reliable
condition. In the next 10 years, my career goal is to be a TOP expert of IT performance in
analyst area, and contribute to the whole industry.
Enterprise Modeling BPMN
COBIT5/ ITIL Framework
Strong analytical skills
Strong collaborative skills
Software quality assurance
Customer needs assessment
Monthly receive 2 thank you letters from passengers and 4 good job comments from colleagues regarding professionalism and leadership.
Teached myself with Japanese language skills which reached N2 Level with certification in one year's spare time.
Education and Training
Master of Science : Informatics, specialization Information Engineering and Management, 2017/06Jönköping UniversitySweden
Focus on Information Retrieval and Software Testing by Java.
Bachelor of Management: Information Management and Information Systems, 2008/06Communication University of China － Beijing, China
Senior Flight Attendant September 2011 to August 2015All Nippon Airways － Japan
Professionally being trained and maintained with a solid knowledge of aviation security operations,.
Performed in a high service orientated environment with different customers and team members,.
Embraced with culture conflict and individual communication issues.
Senior Project Analyst November 2010 to September 2011 Fugao Healthcare Technology － Shanghai
Independently supported Research and Development department, acted as a communication bridge between customers (hospital staff) and engineers (programmers)
Transferred the customer requirements into system functions, and demonstrated the operation to end-users with clarified documents, easy-understanding explanation and sufficient preparation.
Chinese (native) English (professional) Japanese (professional)
Italian (A2) Swedish (A1)