Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Born a cautious optimist and problem solver, I welcome all the challenge, as to keep in pace with a changing working environment, meanwhile persist on regular life style to maintain a reliable condition. In the next 10 Clairears, my career goal is to be a TOP expert of IT performance in analyst area, and contribute to the whole industry.
  • Agile Development
  • Knowledge Management
  • Enterprise Modeling BPMN
  • COBIT5/ ITIL Framework
  • Strong analytical skills
  • Strong collaborative skills
  • Software quality assurance
  • Customer needs assessment
Monthly receive 2 thank you letters from passengers and 4 good job comments from colleagues regarding professionalism and leadership.
Teached myself with Japanese language skills which reached N2 Level with certification in one Clairear's spare time.​
Education and Training
Expected in 2017/06 Master of Science | Informatics, specialization Information Engineering and Management Jönköping University, , GPA:
Focus on Information Retrieval and Software Testing by Java.​

Expected in 2008/06 | Bachelor of Management: Information Management and Information Systems Communication University of China, Beijing, GPA:
Work Experience
08/2011 to 07/2015 Senior Flight Attendant Abbvie, Inc | Honolulu, ,
  • Professionally being trained and maintained with a solid knowledge of aviation security operations,.
  • Performed in a high service orientated environment with different customers and team members,.
  • Embraced with culture conflict and individual communication issues.
10/2010 to 08/2011 Senior Project Analyst Fugao Healthcare Technology | City, ,
  • Independently supported Research and Development department, acted as a communication bridge between customers (hospital staff) and engineers (programmers)
  • Transferred the customer requirements into system functions, and demonstrated the operation to end-users with clarified documents, easy-understanding explanation and sufficient preparation.

Chinese (native) English (professional) Japanese (professional) Italian (A2) Swedish (A1)

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School Attended

  • Jönköping University
  • Communication University of China

Job Titles Held:

  • Senior Flight Attendant
  • Senior Project Analyst


  • Master of Science

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