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Senior Director Resume Example

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SENIOR DIRECTOR
Summary
  • Successful, goal-achieving development professional who demonstrates the ability to create strong internal and external relationships. Looking to apply degreed and related medical knowledge to a Principal Gift Officer/Executive Director opportunity with an organization committed to exceling the quality of care through innovation.
  • Consistently demonstrates an ability to establish strong new prospect relationships, quickly qualify/quantify potential, and close gifts to the greatest enjoyment of the donor with the greatest benefit to the organization.
  • Experienced and adept in dealing with medical professionals, executive hospital leaders, business owners, entrepreneurs, volunteers, and C-level business professionals all the way to “mom and pops” couples.
  • Recognized team leader, talent developer, and central service contributor with the ability to strategize, plan, and implement steps to achieve short and long-term goals.
Skills
  • Donor-Centered Fundraising
  • Value Proposition & Closing
  • Customer Relationship Management
  • Stakeholder Management
  • Communication (oral and written)
  • Analytical
  • Servant Leadership
  • Determination
Experience
10/2018 to Current
Senior DirectorCompany Name － City, State
  • In my first year, more than doubled my personal fund-raising goal, including the closing of a fully funded, seven figure endowed chair. The endowed chairgift was conceived and closed over the course of four months and three in-person visits.
  • Manage the relationships with three of UH's top four US News ranked institutes including: Neurological Institute (NI), Urology/Nephrology Institute, Transplant Institute, and the Anesthesiology Department. This includes liaising with clinical leadership, supporting colleagues in their gift processes, as well as identifying, documenting, and communicating priorities with my fundraising associates.
  • Led the effort to develop a comprehensive business case for NI naming. The funding brief identified potential donors, advocacy partners, and built engagement strategies using our CEO, CMO, CRO, and clinical leaders. Currently cultivating three families towards a $20M, a $10M, and a $1M-2M gift(s).
  • Strategic advisor on several operational improvement initiatives within Institutional Relations and Development (IRD), including the redesign of the data analytics workflows, accounting for internal privacy rules related to HIPAA, staffing reductions due to COVID, and insufficient internal expertise. Additionally, helped to improve efficiencies on internal workflows by reducing the number of touches per transaction, identified opportunities for automation, and suggested several ways to eliminate redundancies.
  • Volunteered as Team Leader in 2019 and 2020 in two of our five strategic goals for the department. All initiatives met the “maximum threshold” requirements, the highest possible score.
12/2013 to 10/2018
DirectorCompany Name － City, State
  • Raised $11.6M against a $5M goal in last 22-months, closing six, seven, and eight figure gifts.
  • Maintained a donor-centric fundraising approach while delivering a high level of service and support to peers, managers, chair, and the institution.
  • Established a strong donor pipeline, which led to the closure of seven figure gifts out of my portfolio by my teammates after my departure.
  • Leveraged operational background to improve the stewardship process, identify potential workflow modifications to the annual fund, improve the quality of the data used to identify donors, and create tools to economize the process of raising money.
  • Learned the intricacies of different planned giving vehicles in partnership with the Gift Planning Team. Knowledge was leveraged to help develop tools for other officers to use as a field reference. Used those same lessons to proficiently propose and/or close several gift types including: charitable gift annuities, life insurance, CRUTs/CRATs, bequests, stock gifts, and IRA RMDs.
09/2011 to 02/2013
Director of Production and OperationsCompany Name － City, State
  • Direct report to the COO and CEO: Opportunity to work with an “Inc.500” company that had grown approximately 950% from 2008-2010.
  • Oversaw all aspects of media production including objectives, initiatives, environment, and forecasting.
  • Responsible for the development of process, procedures, and protocols for new product launches as well as space utilization.
  • Selected, developed, and calibrated all Team Leads (4) to assist in the efficient creation of product while keeping company goals and customer satisfaction as the priority.
  • Responsible for opening a previously unrealized $250,000 revenue stream (33% increase over forecast) during the 2011 holiday season due to ultra-efficient production.
  • Increased company profitability by 5.2% despite revenue forecast falling 12% short.
  • Developed and fully implemented a Canadian shipping program that allowed the company to be recognized as an importer of record with the Canadian government and speed delivery to a previously untapped market. Monthly Canadian sales grew by nearly 100% each month after program launch.
05/2000 to 09/2011
Customer Service, Operations ManagementCompany Name － City, State
  • Earned seven promotions in ten years, moving from an entry-level staff role to a managerial role.
  • Promoted to the warehouse management team after the first 2.5 years of employment to a department with 65 supporting staff members crossing three job functions.
  • Supervised five different departments over 4.5 years including: Order Fulfillment, Freight Shipping, Parcel Shipping, Parcel Assembly and Warehouse Expansion.
  • Management responsibility consisted of operational improvements through independent investigation and the study of processes while facilitating successful daily operations.
  • Improved order fulfillment accuracy by 23.8%, increased velocity of freight operations by 20%, reduced operational error rates saving the company $250k annually, and independently managed a $6M budget (second largest budget in the branch) during my final 3 years.
  • Transitioned to the Branch Implementation Manager for a newly developed work order completion system. This position was responsible for testing all iterations of system changes, suggesting modifications to reduce operational burden, locating flaws in programming logic and implementing new processes across all warehouse departments.
Education and Training
1998
B.S: Sports MedicineMount Union College － State
Interests
  • Associate Board Member- Achievement Centers of Cleveland- 2012 to 2019
  • Avid runner and cyclist- 1999 to present
  • Member of Mount Union Football Team- 1994-96, National Championship Team- 1996
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Resume Overview

School Attended

  • Mount Union College

Job Titles Held:

  • Senior Director
  • Director
  • Director of Production and Operations
  • Customer Service, Operations Management

Degrees

  • B.S : Sports Medicine

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