Seasoned Information Technology Leader with over 20 years of leadership experience in areas such as application development and management, application support and optimization. Demonstrated success as a thoughtful leader, articulate communicator and practiced influencer. Collaborates across business functions to align on strategic priorities. Complex problem-solver skilled in developing proposals, integrating technologies and managing project portfolios.
Skills
Strategic planning
Scalable technologies
Team building and leadership
Stakeholder relations
Proficiency in SAP solutions
Best practices and standards
Experience
03/2012 to Current
Senior Director / Director, ITAmerican Express – Charlotte, NC,
Collaborated with IT leaders and business partners to create annual and strategic information technology plans that aligned to the GPG strategic priorities.
Led effort with Moen Sales and Marketing leaders to establish a Sales Enablement platform that would streamline the selling process and delivered on promise to deliver over $30M in incremental net sales.
Partnered with GPG Executive, Senior Leaders and external consultants to establish customer / consumer experience 3 years strategic digital strategy.
Orchestrated efforts to create a 4 year, $3.5M business case and investment strategy for expansion of our modern Customer Experience Platform (C4) including contract negotiations.
Achieved successful business process and application integration of AMC acquisition delivering a1 year, multi-million return on investment
Provided IT Leadership for the China assembly move from Guangzhou to Changshu. Orchestrated application and infrastructure installation of new location and retained 100% of IT resources
Led effort to build a 4 year, $3.5M dollar business case and investment strategy for expansion of our modern Customer Experience Platform (C4) including contract negotiations.
Responsible for establishing program and deployment of a new financial planning and reporting platform for GPG (GPG P2) that set the foundation for process automation and standardization.
GPG IT Leader on FBHS COEs established for RPA (Robotic Process Automation) and eCommerce to evaluate synergies and improve collaboration on common investments
Global IT responsibility for Moen Asia, ensuring secure and operational applications and infrastructure through leadership and collaboration with the local team.
Collaborated with and mentored technology staff, promoting importance of business partnerships, credibility and teamwork.
Attended ongoing seminars, workshops and continuing education courses to remain current in emerging technology and advancements.
03/2008 to 02/2012
Manager, Customer Relationship & Financial SystemsMoen Incorporated – City, STATE,
Led team of 7 Lead Application Analysts and Lead Business Process Consultants
Led initiative to establish a mobile application development platform to streamline the Sales and Marketing CRM processes
Partnered with senior business leaders to understand strategic initiatives, requirements and timelines.
Developed software application implementation plans, including cost-benefit and ROI analyses.
Updated project plans based on changing objectives, specifications and staff availability.
Maintained close connection with project personnel to quickly identify and resolve problems.
Managed system lifecycle methodologies to produce systems of high quality.
Provided technology consultation for growing businesses, making recommendations and upgrading existing systems.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
03/2008 to 03/2009
Manager, Financial SystemsMoen Incorporated – City, STATE,
Led a team of 3 financial systems analysts that provided software application support to the Moen Global Finance organization.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Managed project teams, including requirements analysis, milestone management and stakeholder updates.
Devised implementation plans, including cost-benefit and ROI analyses.
Assessed system needs, improved design processes and enabled systems to align more closely with business expectations.
Delivered consistent and quality mentoring, training and onboarding for new associates and contractors
Provided technology consultation for growing businesses, making recommendations and upgrading existing systems.
03/2003 to 03/2008
Lead Business Process Consultant /Lead Application AnalystMoen Incorporated – City, STATE,
Primary area of focus and support for the Global Finance Organization
Financial Systems Lead for highly successful multi-year Global SAP implementations
Translated business requirements into functional design specifications and managed associated changes.
Implemented, tested and integrated new and existing applications.
Managed application data through lifecycle, including data ownership, data quality and governance.
Developed and managed project plans while providing status updates to management.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Expected in
Bachelor of Science: Accounting The University of Akron - Akron, Ohio, GPA:
Certifications
LEAD - Leadership Experiences for Accelerated Development Training, Case Western Reserve University - 2015
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School Attended
The University of Akron
Job Titles Held:
Senior Director / Director, IT
Manager, Customer Relationship & Financial Systems
Manager, Financial Systems
Lead Business Process Consultant /Lead Application Analyst
