Results-driven Information Technology Professional with more than twenty (20) years' industry experience, seeking to contribute acquired skills within a Technical Support role. Works well independently, or in a group setting providing all facets of computer support including troubleshooting, installations and maintenance. Possess in-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing desk side and Remote Customer and End-User Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities are some of my attributes.
Honrably completed 6 years of military service in the Jamaica Defence Force
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