Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced Senior Correctional Professional with seven plus years experience in every area of corrections. Well educated with a degree in criminal justice. Understand policy-procedure and enforce rules and regulations governing the BOP system. Superior record of defusing high pressure situations with sound judgment. Develop strong rapport with prisoners and colleagues. Monitor and manage inmate behavior with focus maintaining order and proactively addressing potential conflict. Make sound judgment and reasoned thinking demonstrated. Highly motivated and experience in inmate restraint and searches. Motivational leader with leading inmate crews. As a law enforcement professional always calm under pressure and work well in a fast paced team based environment. In being a team player for many years, received an award for always willing to be flexible and going the extra mile getting the job done. Must protect public safety and ensure federal offenders serve their sentences in an humane safe environment. The number one goal always maintain control and security supervision of inmates.

  • Safety and Security Enforcement
  • Central and Pod Control
  • Inmate Behavior Modification
  • Safety and Security
  • Case Management
  • Conflict Resolution
  • Crisis Prevention
  • Report Writing
  • Instructing
  • Supervision of Offenders Certified
  • Counseling
  • Ethics
  • CPR AED Certified
  • Infectious Disease
  • BPT Certified
  • Records Management Training
  • Annually Armed Trained
  • Certified transport of inmates
Work History
09/2016 to Current Senior Correctional Officer 40 Hr. Wk Federal Bureau Of Prisons | City, STATE,
  • Prepare internal memorandums and maintain written activity logs.
  • Compound officer assist in supervision of athletic activities.
  • Monitor day to day operations at recreational facility.
  • Initiate and participate in search of inmate areas.
  • Monitor inmates daily activities.
  • Supervise between 100-200 inmates on work detail and conduct official counts.
  • Perform all safety procedures for staff and inmates daily.
  • Provide guidance leisure and wellness counseling to inmates.
  • Track inmates with head counts visitor logs and scheduled activities.
  • Observe behavior and supervise residents daily.
  • Prepare process and maintain form report log records and activity journals.
  • Conduct routine and emergency head counts.
  • Escort inmates to and from cell to hospital and medical appointments.
  • Deliver inmates to work sites and return safely by following protocols.
  • Receive and account for personal possessions and determine inmate work assignments.
  • Special Housing Unit intake and monitor inmates in segregated area.
  • Distribute equipment and count all incoming outgoing equipment daily in control.
  • Prepare inmates daily in UNICOR Unit.
  • Distribute and assign equipment for in house inmate workers.
  • Ensure inmates follow rules and regulations.
  • Enter work orders for maintenance institution issues.
  • Report health and welfare of inmate related concerns.
  • Maintain control of inmates in every area of institution.
  • Responsible for custody and control of inmates in SHU daily.
01/2015 to 05/2016 Senior Case Manager 40 Hr. Wk Keeton Corrections | City, STATE,
  • Managed over 60 inmates in housing unit and dorms.
  • Instructed inmates in sewing preparation and supervised issuance of fabric and other sewing equipment items.
  • Initiate counts of inmates at regular and irregular intervals.
  • Maintained discipline including physical restraints and devices.
  • Patrol inside and outside traffic at facility.
  • Instructed inmates and maintained control of all distributed equipment for sewing.
  • Observed and lead team objectively, harmoniously and rendered sound decisions.
  • Supervised inmate crews and trained by demonstration.
  • Counseled with inmates regarding institutional, domestic and emotional adjustments problems.
  • Maintained record of equipment, supplies and other items.
  • Demonstrated proficiency in use of measurements of fabric and how to lay and cut.
  • Measured using calculations devices to determine yardage by marking.
  • Maintained knowledge of communication and how to use equipment.
  • Experience with matching fabric with seams and fabric pattern along with fabric weight to use for garments.
  • Assisted with use of curved rulers protractors and selecting proper tools, materials to complete
  • Instructed in proper care and use of institutional equipment.
  • Maintained master inmate location counts in control room.
  • Initiated and participated in search of units and recreation areas.
  • Monitored working area while in preparation of sewing garments.
  • Supervised daily production and safety according to policies, procedures, and department requirements.
  • Ensured items are stored in safe, organized, and hazard-free environment.
  • Maintained service schedules, ensured daily work specifications.
  • Prepared orders to ensure accurate production for prison.
  • Supervised over crews of inmates in correctional setting.
  • Responsible for estimating material, equipment and dispense of daily equipment.
  • Assigned based on individual abilities and scheduled workflow with security needs of institution.
  • Instructed workers with manual instructions from books relating to how to sew garments.
  • Safely preformed all sewing duties or hazard to inmate population.
  • Provided direct services to inmates, including safety planning, crisis intervention, case management and advocacy.
  • Created well-written, effective care plans appropriately matching needs of inmates following standards and guidelines for contractors and governmental regulations.
  • Participated in professional growth programs to support special education improvement efforts.
  • Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
  • Mentored advocates, case managers, interns and volunteers to create positive, productive atmosphere.
  • Coordinated diverse resources to facilitate total care plan.
  • Made appropriate referrals, monitored services in appropriate time frames, and documented services provided and completed departmental billing procedures.
  • Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
  • Arranged delivery of garment by working directly with provider.
  • Performed thorough interviews of new inmates and documented all details.
  • Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about procedures.
  • Oversaw implementation of vocational programs, collaborating with management to implement smooth operation of all aspects of programs.
  • Facilitated special placement process in partnership with businesses to provide employment.
  • Acting worker Supervisor, paid attention to detail and garment preparation.
  • Adapted to last minute changes and multitasked simultaneously on foods.
12/2011 to 11/2014 Security Officer 40 Hr. Wk Coach Warehouse | City, STATE,
  • Monitored employee activities, confirming compliance with security regulations.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Inspected equipment and material areas within building to uncover suspicious behavior.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Oversaw premises, including entry and exit of up to 40 employees.
  • Reviewed both security camera footage and live feeds to spot criminal activity.
  • Monitored and authorized entrance and departure of employees and visitors daily.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Warned offenders about rule infractions verbally .
  • Lead as senior officer by supervising
  • Executed security rules and procedures and calmly and promptly escorted non-compliant employees out of building.
  • Authorized entrance papers and granted or denied entrance to building.
  • Secured 3 doors in office and main building.
  • Moved throughout facility and employees to remain aware of any developing security situations.
  • Inspected employee working areas within building to uncover suspicious behavior.
Expected in 12/2014 Associate of Arts | Criminal Justice Edward Waters College, Jacksonville, FL GPA:

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School Attended

  • Edward Waters College

Job Titles Held:

  • Senior Correctional Officer 40 Hr. Wk
  • Senior Case Manager 40 Hr. Wk
  • Security Officer 40 Hr. Wk


  • Associate of Arts

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