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senior coordinator administrative assistant resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
  • Communications/Administration Bilingual
  • Marketing/Outreach
  • Human Resources A dynamic, highly competent and consummately professional achiever with a proven ability to impact complex business challenges and deliver solutions and results. Seven years of consistent excellence in a highly visible, responsible role in an international consulate. Recognized by supervisors and colleagues for innovativeness, optimism and problem-solving ability. Undergraduate business degree. A fully prepared, self-motivated and goal-oriented professional with a strong desire to make a positive difference with a respected organization.
  • Executive Support
  • Communication
  • Project Management
  • Preparing Presentations
  • Confidentiality
  • Relationship Management
  • Schedule Management
  • Customer Service
  • Multi-tasking
  • Building Alliances
  • Operational Excellence
  • Problem-Solving
  • Communication
  • Project Management
  • Preparing Presentations
  • Confidentiality
  • Relationship Management
  • Schedule Management
  • Multi-tasking
  • Building Alliances
  • Operational Excellence
  • Problem-Solving Energetic; high sense of urgency; quality-driven; rapid learning curve; detail-oriented; pro-active; leader by example; impeccable work ethic. Broad, inclusive, multi-cultural world view; Brazilian native who successfully adapted to American language, culture and business standards. Extremely well-organized; with a record of developing and implementing systems that improve efficiency, increase quality, and reduce costs.
Skills
  • MS Office/iWorks: Proficient in Word, Outlook, Excel and PowerPoint.
  • Administrative duties, Policies
  • Development of policies
  • Billing, Processes
  • Business operations, Project management
  • Conferences, Receiving
  • Content, Maintaining files
  • Client, Scheduling
  • Customer services, Translation
  • Customer care, Website
  • Data entry
  • Documentation
  • Engineering Management
  • Fluent in English, Portuguese and Spanish
  • General office
  • Insurance
  • Team-Building
  • Legal research
  • Mac
  • Managing meetings
  • Organizational
  • Customer and client relations
  • Invoice preparation
  • Office administration
  • Program files maintenance
  • Contract Negotiations
  • Employee timesheet processing
  • Report development
  • Time management
  • Presentation design
  • Critical Thinking
  • Research skills
  • Data entry
  • Managing office operations
  • Critical thinker
  • Staff management
  • Excellent planner & coordinator
  • Flexible
  • Effective planning
  • Recruitment
  • Conflict management
  • Employee relations
Work History
Senior Coordinator, Administrative Assistant, 01/2016 - Current
Atmos Energy Corp. Garland, TX,
  • Perform diverse, high level analytical, organizational, communication, project management, and manage multiple priorities while supporting daily office operations.
  • Perform visitor protocol activities.
  • Perform data entry and other normal office functions such as setting up and maintaining files, interviewing callers and making proper referrals, arranging meetings and conferences and receiving, referring or answering mail.
  • Review drafts and finished documents for appropriate grammatical usage and content.
  • Prepare communications and presentations.
  • Answer questions relating to office operations and established policies and procedures.
  • Provide executive assistant services as a direct assistant to Engineering Management and Engineering Leads.
  • Maintain leaders' appointment schedules by planning and scheduling meetings, conferences and teleconferences while making adjustments based on constantly changing priorities and scheduling conflicts.
  • Gather, compile and report on information relevant to leaders' assignments.
  • Interface with all levels of the organization and with external customers in a professional and effective manner.
  • Work independently on special assignments.
  • Process and handle confidential documents.
  • Other administrative duties as delegated and requested.
Legal Assistant, 01/2009 - 01/2016
CONSULATE GENERAL OF BRAZIL City, STATE,
  • Provided Information on Brazil and Facilitates Cultural and Educational Exchange Between the two Countries Consular Agent Performed diverse, high level analytical, organizational, communication, project management, community outreach services.
  • Reported to the General Counsel.
  • Provided services to the Brazilian community including: Issue and Renewal of Passports; Issue Certificates of Birth; Army Registry; Marriage; and Mobile Consulate.
  • Served the international community by issuing visas and validating documents in areas which included: Brazilian Legalization Processes, International Brazilian Residency Processes, and all other official processes or documentation.
  • Acted as Legal Assistant to community on issues of arrests, deportation, deaths, and all other legal matters.
  • Worked directly with Consular Deputy and Vice-Consuls to ascertain that all processes and documents were correctly completed, up to date, and assuring that processes were completed within due dates.
  • Jointly organized programs to ensured high quality while maximizing efficiency at the work place with coworkers and Consular Deputy and Vice-Consuls.
  • R.S.
  • Claire Page 2 of 2.
  • Early Hire/Start-up Operations - One of the twelve individuals selected out of a large and highly competitive applicant pool to open, staff and operate this Consulate General office.
  • It is located in Hartford because Hartford is the center of large community of individuals with Brazilian roots and family connections.
  • Team-Building/Service Excellence - As a core member of the start-up team, played an important role in the development of policies, procedures and standards within the office.
  • Assisted in the design, launch and ongoing maintenance of the website.
  • Trained and mentored newly hired staff members.
  • Now a member of a cohesive, highly productive staff which provides effective, personalized service to the Brazilian community in central Connecticut.
  • Handled a number of complex issues, including legal issues.
  • Reported to and collaborate with Consulate attorney on all legal issues.
  • Performed legal research, as requested.
  • Special Projects - Accepted responsibility and exceled on a number of high profile projects.
  • These included managing the Brazilian Presidential voting process (every four years) and efforts to introduce Portuguese as a second language in area schools.
Customer Representative / Personal Assistant, 01/2007 - 01/2009
STATE FARM INSURANCE AGENCY City, STATE,
  • Managed client relations and applicable programs including customer care and customer services.
  • Performed duties of Formulation and Translation of official documents.
  • Solved various issues pertaining to billing and various insurance coverages, Reviewed insurance policies for discounts, cancellations for non-payments and renewals.
  • Communicated between customer and claim adjustors to resolve claims disputes.
  • Assisted with the day to day collection of in office payments and accountability professionals.
  • Maintained up-to-date information for various areas within the agency.
  • Skill Development - Developed skills in analysis, business operations, client service and finance which have been central to career success.
Education
: , Expected in 2003
-
MANCHESTER HIGH SCHOOL - Manchester, Connecticut
GPA:
Status -
Associate of Applied Science: Business Administration And Management, Expected in
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Federal University of Parana - Curitiba, Brazil ,
GPA:
Status -
Certifications
SOUTH FLORIDA CONTEMPORARY PYSCHOANALYSIS INSTITUTE - Boca Raton, Florida Psychoanalysis Certification, 2016 - 2018,

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Resume Overview

School Attended

  • MANCHESTER HIGH SCHOOL
  • Federal University of Parana

Job Titles Held:

  • Senior Coordinator, Administrative Assistant
  • Legal Assistant
  • Customer Representative / Personal Assistant

Degrees

  • Associate of Applied Science

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