Worked directly with the President on day to day operations of the company Serviced 19 communities including: account inquiries, Board of Directors and vendor correspondence Monitored receipt and reconciliation of HOA dues; managed delinquencies Created new documents, spreadsheets and newsletters.
Researched and resolved collections and billing disputes with tact and efficiency.
Calculated, prepared, and issued bills, invoices and account statements according to established procedures.
Coached and mentored 1 staff member by offering constructive feedback and taking interest in their long-term career growth.
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Companies Worked For:
Crown Property Management LLC
Newport Shores Mortgage Inc
Douglas G. Hicks, CPA
All State Career
University of Baltimore
Community College of Baltimore County
Job Titles Held:
Senior Contract Specialist
Business Operations Associate
Bachelor of Science : Business Administration Associate of the Arts : General Studies
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