senior contract specialist resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Microsoft Office Suite expert
  • Billing specialist
  • Flexible
  • Customer-oriented
  • Strong communicator
  • Contract review and recommendation
11/2015 to Current
Senior Contract Specialist Aleut Support Services Llc - Main Albuquerque, NM,
  • First level review markup of contract terms and conditions for both customer and TEK standard agreements.
  • Analyze contract requirements, special provisions, terms and conditions to ensure compliance with corporate policy as well as all appplicable laws and regulation.
  • Preparation and review of contractual documents such as certificates of insurance, reps and certs, non disclosure and non compete agreements.
  • Prepare, organize and maintain contract records electronically.
09/2013 to 11/2015
Project Analyst Leidos Laurel, MD,
  • On boarding of new government accounts to ensure accuracy for account type and assignment to appropriate operations team.
  • Provide world class internal customer service to include education of contractual components for invoicing, payment and purchase orders.
  • Plan and implement new procedures, processes and audits to ensure compliance company wide and reduce financial risk.
  • Coordinated meetings with other department managers and served as main liaison between billing and contracts.
  • Reconciled and reported discrepancies found in records.
  • Ad hoc reporting as necessary to include Pivot tables.
2011 to 09/2013
Business Operations Associate Accenture Contractor Jobs Havre De Grace, MD,
  • Manage total accounts receivable with an Aging in excess of $6M.
  • Manage invoicing, collections, PO tracking, customer service and troubleshooting.
  • Executed accounts receivable reconciliation procedures to reduce department risk and increase customer service.
  • Audit account specific reports to ensure accurate billing and client specific information.
  • Plan and execute weekly team building events.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
01/2009 to 01/2011
Office Manager Spatial New York, NY,
  • Worked directly with the President on day to day operations of the company Serviced 19 communities including: account inquiries, Board of Directors and vendor correspondence Monitored receipt and reconciliation of HOA dues; managed delinquencies Created new documents, spreadsheets and newsletters.
  • Researched and resolved collections and billing disputes with tact and efficiency.
  • Calculated, prepared, and issued bills, invoices and account statements according to established procedures.
  • Coached and mentored 1 staff member by offering constructive feedback and taking interest in their long-term career growth.
01/2008 to 01/2009
Loan Originator Wintrust Financial Corp. Norridge, IL,
  • Closed more loans than any other new loan originator.
  • Interviewed potential borrowers and assembled documents related to the refinancing process.
  • Verified customer eligibility for refinance program by obtaining credit and job history.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
01/2008 to 01/2008
Office Coordinator Arrowhead Pharmaceuticals, Inc. Pasadena, CA,
  • Accurately reconciled tax documents for multiple clients.
  • Used QuickBooks and Timeslips to track expenses and time.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Designed electronic file systems and maintained electronic and paper files.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Served as a professional representative of the CEO to executive clients, investors and board members.
01/2006 to 01/2007
Administrative Assistant Legacy Health System Saint Helens, OR,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Performed account receivable, data entry and collection calls.
  • Processed student payments and grades/attendance using CampusVue system.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Cross-trained and provided back-up for other customer service representatives when needed.
Expected in 2009
Bachelor of Science: Business Administration
University of Baltimore - Baltimore, MD UB
Business Administration
Expected in 2008
Associate of the Arts: General Studies
Community College of Baltimore County - Dundalk, MD
General Studies
accounts receivable, Ad, back-up, billing, conferences, contracts, credit, client, clients, customer service, data entry, dictation, financial, government, insurance, invoicing, team building, notes, materials, meetings, mortgage lending, newsletters, Pivot tables, processes, QuickBooks, receptionist, reporting, retail, spreadsheets, tax, telephone, Timeslips, troubleshooting, type
Professional Affiliations
Member, Toastmasters International (2014 - present) Mentor, Professional Development Institute (2015- present) Member, University of Baltimore Alumni Association (2009-Present)

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Resume Overview

School Attended

  • University of Baltimore
  • Community College of Baltimore County

Job Titles Held:

  • Senior Contract Specialist
  • Project Analyst
  • Business Operations Associate
  • Office Manager
  • Loan Originator
  • Office Coordinator
  • Administrative Assistant


  • Bachelor of Science
  • Associate of the Arts

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