Senior Contract Credit Specialist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Seasoned, multi-talented Commercial Construction Credit Management, Receivables Management and Construction Contracts Administrator offering 22 years' expertise in contract management, billing and collections, construction lien process success while driving continuous improvement by streamlining cash flow processes. Effective in developing best practices to manage aged receivables and optimize collections outreach. Seeking to leverage background to grow ongoing businesses and startup organizations.

Resourceful, successful at improving policies, standardizing processes and lead with high integrity and deep knowledge of the construction field bringing 22+ years of related experience to support business financial needs..

  • Credit evaluations
  • Regulatory compliance
  • Client relationship management
  • Policy development
  • Risk assessments
  • Customer education
Senior Contract/ Credit Specialist, 08/2009 to 03/2019
Otterbein Senior LifeToledo, OH,
  • Managed billing, collection and reporting functions for one of company's largest nationwide location generating over $45M+ annually.
  • Tracked 800+ Construction contract accounts worth up to $70M for accurate forecasting and financial recordkeeping.
  • Applied deep understanding of industry best practices and legal requirements to prevent critical incidents.
  • Worked with management to evaluate credit strategies and develop improvements.
  • Implemented Lien Processing program to streamline timely multi-state lien filing process and increase support for locations nationwide.
  • Mitigated risk, maintaining full compliance when executing and tracking construction subcontracts, invoicing, billing and collections for 25+ project managers.
  • Conducted annual performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Mitigated regulatory risks by ensuring program requirements adhered to Bacon Davis Act and FARS's compliance standards.
Construction Credit/ Accounts Receivable Manager, 01/2001 to 08/2008
Shaw Contract Flooring, A Div Of Shaw IndustriesCity, STATE,
  • Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Achieved cost-savings by developing functional solutions to aged receivables problem.
Accounts Receivable Billing Specialist, 04/1997 to 12/2002
Shaw Contract Flooring, A Div Of Shaw Ind Group,City, STATE,
  • Prepared and mailed client's application for payment within expected time frames per contract to promote likelihood of on-time payments.
  • Resolved, billing and payment discrepancies and documentation, saving company lost revenue.
  • Reconciled bank statements and credit cards monthly.
  • Processed end-of-day paperwork using in-house software, verifying deposits and rectifying discrepancies.
  • Enhanced customer loyalty by handling billing issues efficiently.
  • Posted nightly checks and vendor payments worth up to $350K, keeping detailed records and receipts.
  • Maintained accounts receivable documentation electronically and on paper.
  • Calculated estimated weekly invoicing, prepared and posted payments and followed up on all aged receivables.
Education and Training
Associate of Science: Commercial Construction Management, Expected in
Gwinnett Technical College - Lawrenceville, GA
Association of Accounting Technician: Accounting And Business Management, Expected in 05/1983
Herman Mercano School of Accounting - Port of Spain, Trinidad,
  • Accounting Skills - Operated computers programmed with accounting software to record, store, and analyze information.
  • Completed several construction rehab projects as self-employed, on time and at or under budget.
Activities and Honors
  • Immediate-Past President and current Community Outreach Committee Chair of (NAWIC)National Association of Women in Construction of Atlanta - Chapter #49.
  • Board of Director (NAWIC Atlanta) 2017-2019.
Websites, Portfolios, Profiles
  • linkedin
  • instagram
  • facebook
Additional Information

With over twenty(20) years experience in adjusting to economic changes in the construction industry, I aspire to take this knowledge and experience to help maneuver the processes of establishments needed to stay ahead and be financially successful.

  • CSI - Construction Document Technology (CDT)
  • First Aid/CPR
  • Red Cross First Aid/CPR
  • OSHA (30HR)

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Resume Overview

School Attended
  • Gwinnett Technical College
  • Herman Mercano School of Accounting
Job Titles Held:
  • Senior Contract/ Credit Specialist
  • Construction Credit/ Accounts Receivable Manager
  • Accounts Receivable Billing Specialist
  • Associate of Science
  • Association of Accounting Technician

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