Meticulous senior pharmacy technician with five years of experience in the health care industry and a bachelor of science in health systems management with a concentration on healthcare administration. Fantastic attention to detail, collaboration skills and typing ability along with spectacular verbal communication and leadership skills. Committed to streamlining organizational procedures to optimize office settings focused towards pulmonology and looking for opprotunities to grow as an administrator.
Skills
Data Entry
Regulatory Compliance
Medicare and Medicaid process
Team collaboration
HIPAA
Drug storage procedures
Knowledge of brand and generic drugs
Maintaining pharmacy equipment
New Hire Onboarding
Knowledge of medical terms
Staff Development
Drug inventory management
Drug Formulation and Compounding
Quality Assurance and Control
Assisting pharmacists
Patient-focused care
EMR / EHR
Education
Walker High SchoolWalker, LAExpected in 05/2015 ā āHigh School Diploma: - GPA:
Graduated with 3.0 GPA
Member of FCA
Athlete on the Softball, Volleyball, and Tennis team
Participated and active at school functions such as sporting events and pep rally's
Southeastern Louisiana UniversityHammond, LAExpected in 05/2020 ā āAssociate of Science:Health Systems Management - GPA:
Awarded honor roll and dean's list
Graduated with 3.1 GPA
Certifications
Certified Pharmacy Technician (CPhT)
First Aid/CPR Certified
Certified Nurse Assistant (CNA)
Swim Instructor
Work History
Kroger - Senior Certified Pharmacy Technician New Berlin, WI, 08/2015 - Current
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Processed up to and over 500 prescriptions per day in a busy pharmacy environment while achieving decreased customer wait times and maintaining excellent customer satisfaction.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Resolved non-routine issues like third party billing, computer system, printers, Yuyama cells and customer service issues.
Counted, measured and compounded medications following standard procedures including specialty drugs.
Supervised up to four pharmacy technicians and coordinated day-to-day assignments.
Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
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