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Senior Certified Pharmacy Technician Resume Example

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SENIOR CERTIFIED PHARMACY TECHNICIAN
Professional Summary

Motivated professional pursuing my career with recruiting. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to extend my career with United health/ Genoa healthcare.

Skills
  • Intravenous admixture preparation
  • Patient confidentiality
  • Team collaboration
  • Calculating insurance coverage
  • Knowledge of medical terms
  • Knowledge of brand and generic drugs
  • Maintaining pharmacy equipment
  • Staff Development
  • New Hire Onboarding
  • Pharmacy and customer records management
  • HIPAA
  • Drug inventory management
  • Processing payments
  • Confidentiality and HIPAA
  • Drug utilization review
  • Prepare bubble packs
  • Assisting pharmacists
  • Medicare and Medicaid process
Work History
Feb 2014 - CurrentSenior Certified Pharmacy TechnicianKroger - Salem , OR
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Reviewed and verified customer information and insurance provider information.
  • Reviewed medication orders.
  • Advocated for patients' compliance with medication guidelines.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Maintained relationships with physicians.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Answered patients' questions and troubleshot prescription issues.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Mar 2011 - Feb 2014Pharmacy TechnicianMaine Health - Saco , ME

Stocked, labeled and inventoried medication to keep accurate records.

  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Counted, measured, and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Dec 2008 - Mar 2011Pharmacy TechnicianMaine Health - Rockland , ME
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Prepared bills for insurance companies.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Counted, measured and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Oct 2006 - Feb 2009Senior Certified Pharmacy TechnicianKroger - Bluffton , IN
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Reviewed medication orders.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Restocked automated medication dispensing equipment.
  • Prepared bottle labels.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Answered patients' questions and troubleshot prescription issues.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
Early Childhood EducationSoutheast Community College Area | City, State
Jun 2006High School DiplomaLincoln Southwest High School | City
Additional Information

Anxious to pursue a career of recruiting. I have 14 years of pharmacy experience and have recruited other technicians to fill open positions within the companies I have worked for.

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How this resume score could be improved?

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75Average
Resume Strength
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  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Southeast Community College Area
  • Lincoln Southwest High School

Job Titles Held:

  • Senior Certified Pharmacy Technician
  • Pharmacy Technician

Degrees

  • Early Childhood Education
    High School Diploma

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