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senior certified pharmacy technician resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Pharmacy operations
  • Quality assurance and control
  • Inventory supply monitoring
  • Insurance billing
  • Problem-solving skills
  • Drug inventory control
  • Workflow Optimization
  • Maintaining records
  • Proper labeling procedures
  • Filling prescriptions precisely
  • Verifying orders
  • Insurance Verification
  • Stocking shelves
  • Ordering and stocking medications
  • Preparing bulk medications
  • Closet detailing
  • Hardworking
  • Focused and detail-oriented
  • Decision making skills
  • Exceptional time management
  • Medical terminology
  • Client satisfaction
  • Child management
  • Strong interpersonal skills
  • Customer friendly
  • Dedicated team player
  • Proper phone etiquette
  • Cash management experience
  • Accurate and detailed
  • Self-starter
  • Fast learning
  • Perform well in high-demand, fast-paced environments
Experience
02/2015 to 04/2023 Senior Certified Pharmacy Technician Kroger | Roswell, GA,
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Established and updated patient profiles, medications and insurance details.
  • Verified and filled over 150 prescriptions per day in busy retail pharmacy setting.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Verified prescriptions and drug labels, documents and packages.
  • Operated cash registers to accept payments from customers.
  • Entered prescription information into computer databases.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Prepared prescription transfers to other pharmacies.
04/2010 to 09/2015 Personal House Cleaner Skillz | San Francisco, CA,
  • Cleaned and tidied houses, handled laundry, swept and mopped floors and dusted.
  • Performed traditional housekeeping duties to keep common and private areas clean and sanitized.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Managed household inventory and maintenance schedules.
  • Prepared homes for clients prior to arrival from business trips and vacations.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
07/2008 to 11/2014 Personal Assistant Private Client | City, STATE,
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Maintained clerical correspondence via email and phone.
  • Organized work projects around client's house.
  • Scheduled and confirmed appointments.
  • Called no shows and cancellations to reschedule.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Recorded information from potential customers regarding specific product or service needs.
  • Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Obtained names and telephone numbers of potential customers from various sources, entering information into job-related software and word processing systems.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education and Training
Expected in 01/2018 to to GED | Providence Skill Center, Providence, RI, GPA:
Certifications
  • Certified Pharmacy Technician (CPhT)

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Resume Overview

School Attended

  • Providence Skill Center

Job Titles Held:

  • Senior Certified Pharmacy Technician
  • Personal House Cleaner
  • Personal Assistant

Degrees

  • GED

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