Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Seasoned Pharmacy Technician with about 13 years of experience in strong leadership, pharmacy operations, customer service and problem solving skills. Expert in filling prescriptions within fast-paced, high-volume settings. A self-starter with extensive knowledge of sterile and non sterile compounding, troubleshooting technical issues and training end users in pharmacy Systems.
Certifications
- Certified by the Pharmacy Technician Certification Board (PTCB) since 2006
- In good standing with the Virginia Board of Pharmacy since 2006
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- E-council Certified Ethical Hacker (CEH)
- AWS- Certified Developer- Associate
- AWS- Certified Solution Architect- Associate
- AWS- Certified Security - Specialty
- ITIL Foundation Certification in IT Service Management
- Certified Information Security Auditor (CISA)
Skills
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Experience
11/2008 to Current
Senior Certified Pharmacy Technician Kroger – Windsor, CO,
- Dispenses and delivers medications to patients throughout the hospital.
- Fills all ADM throughout the hospital.
- Prepares IV, Chemotherapy and other complex compounding products, under the supervision of a pharmacist.
- Supervise and train new and other technicians the ADM systems. (Mckesson's Accudose, Anesthesia carts, Medcarousel, Pacmed, Pyxis and Omnicell ).
- Supervise and train new and other technicians sterile and Non- sterile compounding (sterile IV, chemotherapy and non-sterile compound).
- Assists with ADM optimization by generating reports and destocking unused medications.
- Supervises the night shift technicians as their senior Technician.
- Pre-package bulk bottle medications into unit dose medications.
- Maintains and troubleshoots the ADM systems and thermal Printers and fax machines.
- Assist with orientation and training of new pharmacy technicians.
- Maintains proper compliance logs for refrigerator temperatures and IV hood maintenance.
- Consistently upholds proper pharmacy and general safety procedures and standards.
- Fills departmental requisitions and crash cart medication trays.
- Managed administrative processes and prepared key reports and documentation.
- Assists with executing downtime procedures to ensure continual service of patient care with no delay.
12/2019 to Current
Pharmacy Technician Valley Presbyterian Hospital – Van Nuys, CA,
- Assists Pharmacist to receive, fill and dispense medications to nursing units.
- Calculates and compound ingredients needed for IV, cytotoxic admixtures, etc .
- Monitors and responds to messages sent by nursing for medication stocked outs and refills.
- Answers and screens phone calls for the staff pharmacist in a friendly, efficient manner.
- Accurately records compounded products and prepares appropriate labels.
- Fills departmental requisitions and crash cart medication trays.
- Dispenses and deliver patient medications to patients throughout the hospital.
- Restocks All pyxis ADM's throughout the hospital
- Prepackes bulk bottle medication into unit doses.
- Maintains and troubleshoots Pyxis, ADM's.
- Prepared requisitions for drugs and supplies as necessary.
- Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
12/2012 to 12/2018
Lead Pharmacy Technician Ascension (System Office) – Milwaukee, WI,
- Communicated extensively with patients to provide assistance, support and instructions.
- Communicated with insurance companies for billing purposes.
- Ordered medicines daily to ensure compliance with demands and needs.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Strictly maintained customer and patient confidentiality.
- Proficiently processed and dispensed written, oral and electronic prescriptions.
- Accurately recorded compounded products and prepared appropriate labels.
- Entered new patient profiles and prescriptions into medication input software system.
- Provided friendly customer service at prescription drop-off and pick-up counters.
- Directed operations to increase efficiency and minimize patient wait times.
- Precisely processed third party prescriptions and managed adjudication review.
Appropriately resolved customer issues, complaints and questions. - Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
- Communicated directly with doctors' offices via telephone, fax and email for patient medication reconciliation.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Monitored and Troubleshooted computer systems, printers and scanners.
- Routinely Performed system and software updates as required to apply patches and upgrades.
Education and Training
Expected in 06/2022
Bachelor of Science: Cybersecurity And Information Assurance
Western Governors University - Salt Lake City, UT
Western Governors University - Salt Lake City, UT
Expected in 12/2019
Associate of Science: Science And Technology,
Northern Virginia Community College - Annandale, VA,
Northern Virginia Community College - Annandale, VA,
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School Attended
- Western Governors University
- Northern Virginia Community College
Job Titles Held:
- Senior Certified Pharmacy Technician
- Pharmacy Technician
- Lead Pharmacy Technician
Degrees
- Bachelor of Science
- Associate of Science
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