Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Protective Security Guard with over three years of experience working to promote safety of people and premises in assigned area. Expertise in commination and responsibility's procedures. Outstanding surveillance skills with ability to operate and maintain various equipment, including Radios and Security Cameras. Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering two years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Im seeking employment as heating, ventilation and air conditioning technician, either in an apprentice or entry level position, where i can utilize skills acquired through training. Focused on delivering quality work and exceptional customer service.

  • First aid certified
  • Reliability
  • Cash register operation
  • Maintenance & Repair
  • Troubleshooting
  • Communication
  • Reliable and trustworthy
  • Multitasking
  • Flexible
  • Credit card payment processing
  • Retail sales customer service
  • Communication
  • Focused and detail-oriented
  • Hardworking
  • English language fluency
  • Responsible
  • Friendly, positive attitude
  • People skills
  • MS Office
  • Customer service
  • Work ethics'
  • Problem Solver
  • Leadership
  • Good Blueprint Interpretation
  • Proficient troubleshooting & diagnostics
  • Equipment Installation
  • Preventive maintenance
  • Solid technical, electrical & mechanical aptitude
  • Safety & hazard compliant
  • Customer service oriented
  • Brazing
  • Refrigeration & Charging
  • EPA Universal will be obtained by May/2021
  • R410A Certificated will be obtained by May/2021
01/2021 to Current Security Professional Allied Universal Security | Reseda, CA,
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Developed and implemented training methods to promote improved officer performance.
  • Recorded required data for incident reports and files quickly and accurately.
  • Trained new security officers on safety protocols and company standards.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
06/2017 to 01/2021 Security Guard Covid Clinic | Westminster, CA,
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
04/2016 to 06/2016 Customer Service Representative Cargill, Inc. | Seguin, TX,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Documented conversations with customers to track requests, problems and solutions.
02/2014 to 05/2016 Sales Associate and Stock Responsible H&M | City, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Processed orders through Computer and coordinated product deliveries.
  • Recruited, hired and trained new hires to optimize profitability.
Education and Training
Expected in 08/2013 High School Diploma | University High School , Santa Monica, CA, GPA:

11800 Texas Ave, Los Angeles, CA, 90025

Expected in 07/2021 Trade | HVAC Installation And Repair UEI College - Gardena, Gardena, CA GPA:
  • HVAC 130 - Basic Electricity, Motor And HVAC Control
  • HVAC 135 - Basic Refrigeration Theory and Applications
  • HVAC 140 - Air Conditioning Troubleshooting an Green Awareness
  • HVAC 145 - Heating Systems and Boilers
  • HVAC 150 - Ducting Design, Blueprint Reading and Load Calculation
  • HVAC 155 - Commercial Refrigeration and Chiller Application
  • HVAC 160 - Specialized Commercial Equipment
  • HVAC 165 - Regulation and Building Automation
  • HVAC 170 - Commercial and Residential Troubleshooting
  • Graduated with a GPA of 4.0

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School Attended

  • University High School
  • UEI College - Gardena

Job Titles Held:

  • Security Professional
  • Security Guard
  • Customer Service Representative
  • Sales Associate and Stock Responsible


  • High School Diploma
  • Trade

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