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Security Operations Manager Resume Example

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SECURITY OPERATIONS MANAGER
Professional Summary

Dedicated attention to details employee skilled in providing exceptional administrative duties. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. With my strong background in administration bringing proven history of providing exceptional leadership and superior performance in professional administrative positions and various professional environments. Accustomed to leveraging adaptable nature and sound judgment in challenging situations. Committed leader aiming to fulfill a professional opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Motivated skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of proficiency, hard work and training. Motivated to learn, grow and excel in Professional Industry.

Work History
Security Operations Manager, 09/2020 - CurrentCompany Name, City, State
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Drafted security operating procedures and training materials for human resources department.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Conducted four security audits per month to identify potential problems related to physical security, staff safety and asset protection.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Recorded incident reports with detailed accounts of occurrences.
  • Trained six new security officers in weekly period.
  • Oversaw team of up to ten security officers and managed administrative duties, including scheduling and performance evaluations.
  • Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
  • Analyzed and investigated all incidents alongside functional management and security supervisors.
  • Monitored property and investigated any areas of suspicion.
  • Processed both internal and external case sheets.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Maximized data collection accuracy scores and recorded, stored and analyzed security information with zero discrepancies.
Data Entry Clerk, 02/2019 - 07/2020Company Name, City, State
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Sent completed entries to DMV for evaluation and final approval.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Verified accuracy and validity of data entered in databases
  • Entered client information into databases quickly and with minimal errors.
Assistant Manager, 02/2018 - 12/2019Company Name, City, State
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Monitored security and handled incidents calmly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Community Manager, 07/2016 - 05/2018Company Name, City, State
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Evaluated property conditions and recommended improvements.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Met with residents to gather information and develop effective solutions.
  • Received and processed resident payments, and updated system accounts with latest information.
Education
Bachelor of Science, Health Science, 12/2020
Prairie View A & M University - City, State
High School Diploma, 06/2015
Paris High School - City
Certifications
  • Certified CPR/AED - December/2020 - 2022
Skills
  • Security team management
  • Access systems and patrol
  • Safety and security
  • Program auditing
  • Skilled public speaker
  • Audit Compliance
  • Security personnel training
  • AED Training
  • Security officer development
  • Crime Prevention
  • File and records management
  • Loss prevention trainer
  • Criminal Investigations
  • Investigations expert
  • Executive protection professional
  • Staff Management
  • Background investigations
  • Safety and security regulations
  • Dispatch
  • Word processing
  • Maintains confidentiality
  • Professional and mature
  • Proofreading
  • Insurance eligibility
  • Sorting and labeling
  • Advanced Excel spreadsheet functions
  • Database Management
  • Office administration
  • Schedule Management
  • Medical terminology
  • Performance improvement
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Employee scheduling
  • Budgeting
  • Business planning
  • Google Drive
  • Sales growth
  • Training
  • Financial Management
  • Operations management
  • Strategic Planning
  • Business Development
  • Contract Management
  • Business administration
  • Property tours and inspections
  • Daily operations oversight
  • Tenant and Eviction Laws
  • Payment Management
  • Facility Repair Reporting
  • Strong Communication Skills
  • Marketing and Advertising
  • Workplace Safety
  • Maintenance Knowledge
  • Leasing and Sales
  • Conflict Handling
  • Property Inspections
  • Client service and support
  • Administrative support
  • Administrative abilities
  • Property management
  • Meeting participation
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Resume Overview

School Attended

  • Prairie View A & M University
  • Paris High School

Job Titles Held:

  • Security Operations Manager
  • Data Entry Clerk
  • Assistant Manager
  • Community Manager

Degrees

  • Bachelor of Science , Health Science 12/2020
    High School Diploma , 06/2015

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