security officer receptionist resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Career Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Strengths
  • Established good working relationships with customers/clients.
  • Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.
  • Strong verbal and personal communication skills.
  • Decision making, critical thinking.
  • Self-motivated, initiative, maintains a high level of energy.
Work Experience
Security Officer /Receptionist, 01/2014 to Current
PetcoPeabody, MA,
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
  • Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Sales Associate & Bridal Consultant, 01/2014 to 01/2014
Mgic Investment CorpArizona, LA,
  • Offering customer service to internal and external customers
  • Greeting all customers promptly and delivering "friendly and attentive service"
  • Basic understanding of merchandise-the features and benefits
  • Able to communicate verbal or written, possess telephone etiquette skills
  • Ability to operate a POS terminal, strong computer skills (Microsoft Word & Internet)
  • Creative problem solving skills
Customer Service, 01/2009 to 01/2009
Capital OneMarbury, MD,
Deals with internal and external customers at all levels via telephone and email * Via actively listening and probing questions * Assists customers effectively by solving customers disputes * Tactfully handles confrontational or stressful interactions with the public
Game Advisor, 01/2009 to 01/2009
GameStop IncCity, STATE,
* Circulate throughout the store to assist customer(s) quickly and positively with product selection and questions * Listen, comprehend, and respond to customer comments or questions in person or on the phone. * Research and stay updated on new information on universal products and games
Security Guard, 01/2008 to 01/2008
Madison Security Group Inc. (MSG)City, STATE,
* Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises * Investigates and/or reports hazards, unusual or suspicious circumstances to campus police unit for correction or follow- up actions; maintains contact with campus police * Assists any persons in building or on grounds needing directions or campus information
IT Technician/Administrative Aid II, 01/2007 to 01/2007
Lynn Public SchoolsCity, STATE,
* Problem Solving- Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality * Provides client service via telephone, email and face-to-face contact * Troubleshooting network operating system, software and hardware, Monitoring and maintaining technology for maximum access
Administrative Support Assistant II, 01/2006 to 01/2006
Salem State UniversityCity, STATE,
* Asset's fellow technicians with Assembling, Configuring, and Repairing Network and System Units * Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques * Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities * Team Player- enjoys sharing knowledge and encouraging development of others to achieve specific team goals
Educational Background
: Psychology, Expected in to Ashford University - ,
2011 to Present Major: Psychology (September 2015) - "Adjustment Counselor" Ashford University, Iowa
Certification: Information Technology, Expected in 2010 to Kaplan Career Institute - Charlestown, MA
2009 to 2010 Certification in Information Technology "Computer Support Technician" Kaplan Career Institute, Charlestown, MA
High School Diploma: Computer Network & Maintence/Computer Technology, Expected in 2006 to Lynn Vocational Technical Institute, Trade School - Lynn, MA
2002 to 2006 High School Diploma in Computer Network & Maintence/Computer Technology Lynn Vocational Technical Institute, Trade School, Lynn, MA
2009 to 2010 Certification in Information Technology "Computer Support Technician",
Telephone, Receptionist, Access, Greeting, Security, Customer Service, Problem Solving, Retail Sales, Answering, Interviewing, Permitting, Associate, Benefits, Etiquette, Microsoft Word, Point Of Sale, Pos, Sales, Sales Associate, Word, Computer Support, Games, Security Guard, Administrative Support, Industrial Machinery, Maintenance, Preventive Maintenance, Team Player, Clients

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Resume Overview

School Attended

  • Ashford University
  • Kaplan Career Institute
  • Lynn Vocational Technical Institute, Trade School

Job Titles Held:

  • Security Officer /Receptionist
  • Sales Associate & Bridal Consultant
  • Customer Service
  • Game Advisor
  • Security Guard
  • IT Technician/Administrative Aid II
  • Administrative Support Assistant II


  • Certification
  • High School Diploma

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