Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Detail-oriented employee equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. An energetic individual seeking a position which will require me to utilize my strong attention to detail, personable, clerical, and organizational skill set and strong firm demeanor. In using these unique accomplished skills, I will continue to display consistent professional behavior.

  • Observant
  • Interior and exterior patrol
  • Criminal law knowledge
  • CCTV surveillance
  • Crime prevention methods
  • Investigative skills
  • Criminal records searches
  • Shift work experience
  • High level of integrity
  • Report writing
  • Patrolling
  • Criminal law understanding
  • Premises surveillance
  • Security procedures knowledge
  • Microsoft Office
  • Strong organization skills
  • Shipping and receiving proficiency
  • Supervision & leadership
06/2022 to Current Security Officer Discovery Inc. | Woodway, TX,
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Assessed fire detectors and alarm systems to prevent and address issues.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Observed patrons and customers to quickly address security situations.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Completed incident reports to record security or loss prevention incidents.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Check badges and permits to verify identities.
  • Patrols garages, lots and street areas on a daily basis for parking policy violations and unsafe conditions.
  • Monitor vehicular traffic.
  • Issue temporary parking permits
  • Valet park a variety vehicles
10/2020 to Current Mail Handler Assistant Green Plains Renewable Energy | Omaha, NE,
  • Licensed powered industrial pallet jacket driver.
  • Licensed powered industrial forklift driver.
  • Receive and unload shipments.
  • Maintain and process receipts.
  • Determine storage locations and store material.
  • Select and gather items for shipments.
  • Scan and log each product going on or coming off trailer.
  • Sorts mail to their appropriate area.
  • Discuss with management about incoming/outgoing mail orders.
  • Deals with mail inventory when pallets are off/on loaded
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Operated mail processing equipment and manually sorted mail.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
  • Operated security screening equipment to identify suspicious mail and potential security threats.
  • Communicated postal laws and regulations to customers needing guidance.
  • Obtained receipts for registered and insured mail.
10/2019 to 03/2020 Merchandiser Buehler's Grocery | Ashland, OH,
  • Implement shelf planograms.
  • Communicate changes or additions to current products.
  • Set up displays and change signage for products.
  • Maintain store shelf standards and inventory, including rotation of products.
  • Stock, restock, and order merchandise
  • Organizing and maintaining back stock.
  • Provide excellent customer service at every store serviced.
  • Communicate with store management.
  • Uses pallet jack
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Printed labels and tags for for-sale merchandise.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
05/2017 to 11/2019 Meat and Seafood Clerk Alorica Inc. | Mobile, AL,
  • Checked products for temperature and expiration dates to maintain consumer safety.
  • Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
  • Used slicers and other department equipment to prepare cuts of meat for customers.
  • Practiced sanitation procedures by maintaining clean and neat work area.
  • Kept detailed track of inventories and restocked products in cold storage units.
  • Reported out-of-stock products to appropriate personnel.
  • Performed variety of tasks to enhance customer shopping experience.
  • Followed approved procedures for receiving, weighing and breaking down products.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Reviewed dates on product labels to take appropriate action.
04/2019 to 10/2019 Collections Agent Nationwide Credit Corporation | City, STATE,
  • Resolve dispute claims between consumers and clients
  • Verify consumer account specifics
  • Collect confidential payment information for payments in full and/or secure post-dated payments
  • Perform all job task under strict FDCPA laws and regulations
  • Responsible for tracking and monitoring all payments under arrangements
  • Perform routine follow-ups with consumers
  • Report updates as required to management
  • Properly greet patients
  • Provide outstanding customer service to our patients and the public
  • Follow HIPPA confidentiality guidelines
  • Answer phone calls, provide appropriate assistance
  • Redirect calls appropriately
  • Work as a liaison between the clients and the medical/service providers.
  • Assist and negotiate with consumers in resolving delinquent medical/tax bills
01/2017 to 03/2019 Medical Records Clerk/Receptionist Philips And Greene | City, STATE,

• Maintained a variety of daily/weekly/monthly logs and reports

• Answered multi-line telephones

•Scheduling/Maintaining the records

• Managed the inventory and ordering of all office supplies

• Organized patient files

• Performed clerical task daily such as: copying, faxing, emailing, scheduling, scanning, etc.

• Most importantly, display an excellent level of customer service and professionalism

  • Complete patient intake and discharge forms
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Protected patients by observing strict HIPAA guidelines.
Education and Training
Expected in 01/2019 Associate Degree Criminal Justice | Criminal Justice Prince George's Community College, Upper Marlboro, MD GPA:
Expected in 05/2016 High School Diploma | Friendly High School, Fort Washington, MD GPA:
Expected in | Coppin State University, Baltimore, MD GPA:

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Resume Overview

School Attended

  • Prince George's Community College
  • Friendly High School
  • Coppin State University

Job Titles Held:

  • Security Officer
  • Mail Handler Assistant
  • Merchandiser
  • Meat and Seafood Clerk
  • Collections Agent
  • Medical Records Clerk/Receptionist


  • Associate Degree Criminal Justice
  • High School Diploma
  • Some College (No Degree)

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