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security officer resume example with 3 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Crime Prevention Methods
  • Screening Wands
  • Interior and Exterior Patrol
  • Criminal Records Searches
  • Investigative Skills
  • Incident Reporting
  • Customer Service
  • Verbal and Written Communication
  • Security Team Coordination
  • Theft Prevention
  • De-escalation Techniques
  • Detail-Oriented
  • Team Player
  • Attentive and Observant
  • Employee and Visitor Screening
  • Law Enforcement Collaboration
  • Fire Department Communication
  • Professional Demeanor
  • Pattern Recognition
  • Detailed Activity Logs
  • Shift Work Experience
  • High Level of Integrity
  • Report Writing
Experience
03/2021 to 03/2023 Security Officer Massachusetts General Hospital | Waltham, MA,
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Monitored premises and recorded activity in daily officer reports.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Reported safety hazards for remediation response.
  • Observed patrons and customers to quickly address security situations.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Patrolled crowds during events to preserve order and promote security.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Searched bags manually to identify prohibited items and contraband.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
09/2021 to 06/2022 Sales Associate Tire Kingdom | Naples, FL,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Obtained signatures for financial documents and internal and external invoices.
03/2020 to 03/2021 Maintenance Worker New River Community And Technical College | Lewisburg, WV,
  • Identified problems during daily work inspections and addressed concerns.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Collaborated with team members to assess equipment performance needs.
  • Cleaned vents and replaced filters to verify proper air flow.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Transported trash and hazardous waste to appropriate disposal area.
Education and Training
Expected in 05/2022 to to Associate of Arts | Social Sciences College of San Mateo, San Mateo, CA, GPA:
Expected in 06/2019 to to High School Diploma | James Logan High School, Union City, CA GPA:

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Resume Overview

School Attended

  • College of San Mateo
  • James Logan High School

Job Titles Held:

  • Security Officer
  • Sales Associate
  • Maintenance Worker

Degrees

  • Associate of Arts
  • High School Diploma

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