Enthusiastic and energetic professional with a robust background in finance, operations and sales and customer service field;offering exceptional interpersonal interaction and extensive client-facing experience to generate new business leads, and improve business bottom line. Highly organized and motivated, with a renowned ability to motivate, inspire, and work with others in a supportive and deadline driven environment to meet company’s objectives, and consistently grow and maintain customer and client base. Well versed in the development, maintenance and retention of customer relationships. Excel at multi-tasking in a dynamic and fast paced environment,complying with administrative standards, collaborating with cross-functional teams, juggling multiple priorities, and meeting tight deadlines.
Enthusiastic and energetic professional with a robust background in finance, operations and sales and customer service field;offering exceptional interpersonal interaction and extensive client-facing experience to generate new business leads, and improve business bottom line. Highly organized and motivated, with a renowned ability to motivate, inspire, and work with others in a supportive and deadline driven environment to meet company’s objectives, and consistently grow and maintain customer and client base. Well versed in the development, maintenance and retention of customer relationships. Excel at multi-tasking in a dynamic and fast paced environment,complying with administrative standards, collaborating with cross-functional teams, juggling multiple priorities, and meeting tight deadlines.
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- Monitored [Number] security cameras and fire, building and alarm systems.
- Investigated alarms and disturbances to maintain safety.
- Provided security presence for over [Number] events with [Number] attendees.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Documented all security-related situations and submitted in-depth reports to [Job title].
- Checked credentials and issued passes before allowing access to property.
- Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
- Responded to emergency situations quickly to minimize risk and injury.
- Operated scanning equipment to keep entrance lines moving efficiently.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Completed inventory audits to identify losses and project demand.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Opened new accounts, collected client documentation and processed transactions.
- Researched client business needs and scheduled appointments to discuss new opportunities.
- Maintained account compliance with industry regulations and company policies.
- Identified opportunities for new client acquisition by leveraging products and services.
- Drafted monthly summaries to review level of client participation and identify targets for follow-up calls.
- Collaborated with [Job title] to onboard new clients and grow relationships.
- Increased portfolio by $[Amount] through client-focused approach to strategic account management.
- Addressed inquiries from clients and relationship management department team members.
- First Aid/CPR
- Certified Business Analysis Professional (CBAP)
- Certified Associate in Project Management (CAPM)
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Resume Overview
School Attended
- G4S North America Training Institute
- Nigerian College of Administration
- The X RAY ACADEMY oF TEXAS
Job Titles Held:
- Security Officer
- Assistant Manager of Accounts
- Relationship Officer
Degrees
- Security Certificate
- Bachelor of Arts
- TEXAS LICENCED X RAY TECHNICIAN CERTIFICATE
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
