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security officer resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Diligent Security professional with over 25 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Officer with over 25 years of experience in the Hospitality Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Accomplishments
  • Inventory, order, and organize all of the MGM Grand's medical equipment.
  • Used Microsoft Excel to develop inventory tracking and order sheets for the medical equipment.
  • In 2018 received second (2nd) place for Volunteer-of-the-Year award for 2017 for line-level employees of MGM Resorts International
  • 2012 Cast Member of Inspiring Our World - had a two-minute featured spot teaching attending employees about customer service by doing a magic rope routine.
Skills
  • • CPR Instructor
    • CPR Certified
    • Stop-the-Bleed Instructor
    • EMT Certified
    • Microsoft Office
    • Microsoft Excel
    • Microsoft Outlook
    • Attentive and Observant • Investigative Skills
    • Report Writing
    • Speaking
    • Detail-Oriented
    • Adaptable and Flexible
    • Cooperative Attitude
    • Oracle Hospitality Opera Hotel Operating System.
    • Newmarket Hotel Service Optimization System (HotSOS)
Work History
11/1996 to Current Security Officer Belmond | Santa Barbara, CA,
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Detailed security-related incidents into reports for dissemination to Risk Management.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Monitored employee activities, confirming compliance with security regulations.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Monitored and authorized entrance and departure of hundreds of employees daily.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Moved throughout facility and among customers to remain aware of developing security situations.
  • Performed cash drops while maintaining security and control of drop box.
03/1995 to 11/1996 Puppet Demonstrator/Seller Puppets, Puppets, Puppets | City, STATE,
  • Recommended specific product options to meet customer needs.
  • Prepared and delivered sleek and professional sales presentations to explain product benefits.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Demonstrated wrap around furry puppets and sold it to tourists at the Excalibur Hotel & Casino.
12/1993 to 04/1996 Security Officer - Corporal Golden Gate Hotel & Casino | City, STATE,
  • Supervised three (3) Security Officers per shift on Swing and Grave shifts.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
07/1992 to 08/1995 Magic Demonstrator/Seller Sorcerer's Apprentice | City, STATE,
  • Store manager responsible for keeping work schedule for 5 employees and to inventory and order product.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Performed and demonstrated magic tricks to sell to tourists at the Lance Burton Magic Shop in the Hacienda Hotel & Casino.
Education
Expected in 04/1995 to to No Degree | Emergency Medical Technology CPR +, Las Vegas, GPA:

Received a certification for Emergency Medical Technician (EMT) which I keep current by attending a refresher course every two years.

Expected in to to | Business Management University of Phoenix, Las Vegas, GPA:

Started attending classes in summer of 2004, but did not like the format of the school and left fall of 2004.

Expected in to to | Nonprofit Management University of Nevada Las Vegas, Las Vegas, NV, GPA:
  • Continuing education in Non-profit Management
  • Continuing education in Non-profit Fundraising
  • Continuing education in Non-profit Grant Writing

Started the courses September 2020 and will be receiving all three certificates when I complete all classes UNLV offers for non-profits.

Expected in 06/1981 to to High School Diploma | Dwight Township High School, Dwight, IL, GPA:

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Resume Overview

School Attended

  • CPR +
  • University of Phoenix
  • University of Nevada Las Vegas
  • Dwight Township High School

Job Titles Held:

  • Security Officer
  • Puppet Demonstrator/Seller
  • Security Officer - Corporal
  • Magic Demonstrator/Seller

Degrees

  • No Degree
  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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