LiveCareer-Resume

security officer resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking and dependable team leader focused on going beyond to support

Motivated professional offering Associates in Business. Soon to be graduated with Bachelorin Human Resource Management. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.offering top-notch communications and writing abilities. Motivated to continue to learn and grow as a leading professional.

Skills
  • Observant
  • High level of integrity
  • Reliability
  • Creative Thinking
  • Problem-Solving
  • Willingness to Learn
  • Active Listening
  • Time Management and Organization
  • Conflict Resolution
  • Customer Service
  • People Skills
  • Computer Skills
  • Training & Development
  • Critical Thinking
  • Microsoft Office
Experience
Security Officer, 05/2020 - 07/2021
Beaver Run Resort & Conference Center Breckenridge, CO,
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Monitored premises and recorded activity in daily officer reports and answer the phone.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Observed patrons and customers to quickly address security situations.
  • Immediately reported safety hazards for remediation response.
  • Trained new security officers on safety protocols and company standards.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Investigated reported incidents to protect company assets.
  • Presented reports, findings and recommendations to upper management and relayed information regarding potential threats.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Greeted customers, delivery persons and official representatives.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
Parking Attendant, 05/2016 - 08/2016
Bjc Healthcare Florissant, MO,
  • Managed parking and traffic control to facilitate vehicle flow in assigned area.
  • Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
  • Provided customer service and information, answered questions and gave directions.
  • Maintained cleanliness, neatness and organization of customer areas.
  • Thanked customers upon departure from store to leave positive impression of customer service.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Resolved customer issues to maintain high standards of customer satisfaction.
Cook, 05/2014 - 07/2014
Accor Hotels Seattle, WA,
  • Carried pans, kettles, and trays of food to and from work stations, stove, and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Chopped, diced, and sliced vegetables and fruit ahead of rush periods.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Made meals in accordance with company standards and requirements.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Received and stored food and supplies.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Cook's Assistant, 04/2013 - 05/2014
Nhc Murfreesboro Murfreesboro, TN,
  • Communicated with the customers about the menu
  • Always practiced safe food handling procedures
  • Ensured personnel safety, kitchen sanitation, and proper food handling or storage.
  • Cleaned and sanitized kitchen equipment, utensils, and work stations.
  • Collaborated closely with Cook to participate in staff meetings and resolve service, product and personnel issues.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Maximized kitchen speed and efficiency by preparing salads, desserts and meats.
  • Kept detailed records of food and supply inventory, ordering more or alerting chefs of deficiencies.
Consultant/Customer Service Representative, 07/2008 - 12/2012
Manor Lake Bridgemill Canton, GA,
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Explained benefits, features and recommendations to maximize client retention.
  • Answered customer questions and addressed concerns resulting in reduction in customer complaints.
  • Organized client contracts, records, reports and agendas to strengthen traceability.
  • Upheld quality control policies and procedures to increase customer satisfaction.
Dietary Aide, 01/2002 - 01/2006
Willow Valley Retirement Community City, STATE,
  • Served specific meals to patients with special dietary needs.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Set tables before patients arrived to maintain meal plan productivity.
  • Stocked food and other supplies for main kitchen and units.
  • Cleaned and maintained dining room during and after each meal service.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Adhered to administrative departmental policies and procedures regarding safety, health and confidentiality.
  • Delivered designated trays and supplies to residents scheduled.
Education and Training
Bachelor of Science: Human Resource Management, Expected in 04/2022
-
Central Penn College - Summerdale, PA
GPA:
Status - Dean’s List – Fall of 2021
Associate of Applied Science: General Business, Expected in 05/2021
-
Harrisburg Area Community College - Harrisburg, PA
GPA:
Status - Dean’s List – Fall of 2018, Fall of 2020 Member of Honor
High School Diploma: College Prep, Expected in 01/2003
-
Pequea Valley High School - Kinzers, PA
GPA:
Status -

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Resume Overview

School Attended

  • Central Penn College
  • Harrisburg Area Community College
  • Pequea Valley High School

Job Titles Held:

  • Security Officer
  • Parking Attendant
  • Cook
  • Cook's Assistant
  • Consultant/Customer Service Representative
  • Dietary Aide

Degrees

  • Bachelor of Science
  • Associate of Applied Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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