LiveCareer-Resume

security officer resume example with 17 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Skills
  • Proven leadership and organizational abilities
  • Excellent interpersonal and analytical skills.
  • Develop enduring professional relationships.
  • Skilled at evaluating options and generating solutions.
  • Goal oriented and results driven
  • Team leader with a proven ability to train, supervise, motivate and evaluate team members
  • Organized, with ability to handle multiple cases simultaneously.
  • CCTV Surveillance
  • Screening Wands
  • Interior and Exterior Patrol
  • Investigative Skills
  • Crime Prevention Methods
  • Customer Service
  • Team Player
  • Security Team Coordination
  • Verbal and Written Communication
  • Detailed Activity Logs
  • Incident Reporting
  • Theft Prevention
  • Employee and Visitor Screening
  • Detail-Oriented
  • De-escalation Techniques
Experience
Security Officer, 12/2016 to 12/2021
CorningTarboro, NC,
  • Oversaw and patrolled premises to prevent and detect signs of intrusion while screening individuals to prevent passage of prohibited articles into restricted areas
  • Managed all physical security operations such as scheduling security personnel and updating senior management regarding security related concerns
  • Performed foot patrol and implemented effective security measures to ensure the safety of 2000+ visitors on a daily basis and Performed fire safety detail to ensure the premise is up to code
  • Slashed security breach issues by 45% as compared to previous year using CCTV Video Management Systems
  • Conducted regular and thorough investigation of specific sectors of the building which reduced the number of suspicious incidents by 47
Mail Room Clerk, 12/2015 to 12/2016
Apex SystemsSmyrna, DE,
  • Utilized various sort programs or manual distribution schematics to make one or more batches of inbound and outbound mail items
  • Maintained mail registers for Incoming and Outgoing mail
  • Recorded details such as date, time, sender and receiver within the register
  • Received mail and sort as per various departments on a daily basis
  • Forwarded documents to the concerned authority within the same day of receipt
  • Ensured delivery of dispatched mail on time, informed the receiving party in case of discrepancies or delays.
Supervisor, 12/2010 to 12/2012
Challenge Unlimited, Inc.Bethalto, IL,
  • Audited and maintained associations profits and expenses on a monthly and bi- annual basis
  • Scheduled and conducted interviews for open roles within the store and completed the onboarding process and training as assigned
  • Lead team to effectively manage customer flow, satisfaction, and line management of the cash wrap helping to increase sales by 40%
  • Supported and promoted sales campaigns and referrals throughout the store with all associates increasing individual sales by 60%
  • Managed staff while assisting clients in selecting products and services, still maintaining a great customer experience
  • Coached associates on sales and retention of client relationships, coordinate agendas and facilitate monthly team meetings
  • Performed product inventory in accordance with established policies and maintain and/or change product displays including those required for periodic sales events.
Department Manager, 12/2001 to 12/2012
Rural KingAngola, IN,
  • Supported the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in your department
  • Regularly analyzed and followed up on Sales & Profit KPIs for your department with the Visual Merchandisers and secured that actions are taken to maximize selling
  • Managed opening and closing of flagship store with proper procedures including reviewing sales and profit responsibility for the store and finalizing accurate recording of sales figures and hours
  • Evaluated and managed the performance of the Department team members; gave regular feedback, executed dialogues, developed development plans and follow-ups and took actions to improve performance and team development
  • Managed and developed a staff of 40+ employees to meet sales and customer experience goals increasing store revenue 60%
  • Prepared daily cash reconciliation reports of over $1M and researched, analyzed and reconciled discrepancies; maintaining detailed cash summary logs and reports to be shared with management
  • Identified, researched and resolved exceptions/ differences, partnered with the back office and maintained complete and accurate documentation
  • Reconciled and verified bank deposits and payments to the general ledger operating cash on a monthly basis
Education and Training
: Liberal Arts, Expected in
York College, CUNY - New York, NY
GPA:
High School Diploma: , Expected in
Boys Choir of Harlem High School - New York, NY
GPA:

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Resume Overview

School Attended

  • York College, CUNY
  • Boys Choir of Harlem High School

Job Titles Held:

  • Security Officer
  • Mail Room Clerk
  • Supervisor
  • Department Manager

Degrees

  • High School Diploma

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