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Security Officer Dispatcher Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Obtaining a position of Security Guard where I can utilize my abundant skills in public law enforcement providing secure environment for general public.

Skills
  • Completed 120 hours of security officer training
  • Adaptable and flexible to any schedule
  • Willingness to learn
  • Good Lister
  • Professionalism
  • Excellent communicating skills
  • Positive attitude/motivated.
  • Planning and organizing creativity
  • Multicultural awareness
  • Honesty/integrity/morality
  • Fluent in English and Spanish.
  • Team work
  • CPR certification
  • Active shooter class & certificate
  • First Aid/CPR
  • Supervision
Education and Training
West Hollywood Community Day School , Expected in 2009 High school diploma : - GPA : Homeroom representative for student counsel, GPA: 3.5
Certifications
  • First Aid/CPR
  • Baton/Pepper Spray
Experience
Saber Healthcare Group, Llc - Security Officer/Dispatcher
Cuyahoga Falls, OH, 07/2016 - 11/2019
  • Accepted and reviewed reports and complaints from guests and personnel.
  • Maintained elaborate logs of scheduled details (fire watches).
  • Dispatched and scheduled workers to certain locations depending on the requests of the client.
  • Recorded and maintained files on expenses, services, inventory, charges, customer requests and other dispatch information.
  • Prepared daily run and work schedules.
  • Utilized 150+ cameras to oversee workers and crews within specified locations.
  • Patrolled (fixed posts, walking patrols and/or mobile), reporting and documenting any conditions that might a security or safety hazard.
  • Provided physical and psychological protection for all visitors, guest and employees.
  • Monitored all security cameras on property.
  • Reviewed and recorded any video needed as evidence in resort and police incidents.
  • Responsible for answering the emergency phone line and dispatching security officers.
  • Contacting law enforcement or fire departments for emergencies or non-emergencies.
  • Assisted watch commander with incidents reports / became lead dispatcher.
  • Initiated coverage for last minute open posts.
  • Resourcefully manage, plan and organize work assignments for staff.
  • Document all activity in daily log while making notifications to superiors regarding escalated situations.
  • Ensure all personnel understand how to properly document all security activity.
  • Send emails to leadership with overall outcomes of security situations.
  • Monitor three radio frequencies for dispatch information while conducting security checks.
  • Customer service of tenants and guests.
  • Interventions of guests and or tenants when violating lease policies of tenants to include banning from property or violation reports completed, when violations are severe.
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
  • Obtains help by sounding alarms.
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Monitored 390 security cameras and fire, building and alarm systems.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Investigated suspected incidents of external fraud, employee theft and embezzlement.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Worked with FBI, and local federal law enforcement agents to coordinate apprehensions.
Saber Healthcare Group, Llc - Security Guard
Duffield, VA, 11/2014 - 06/2016
  • Respond to all security needs and calls for services; work Security and local law enforcement as necessary.
  • Provide customer service to all guests and employees while monitoring crowd flow, POS transactions.
  • Assist with the development and implementation of public safety plans for day to day operations and special events.
  • Inspect and check in delivery trucks for any suspicious cargo before allowed to enter property loading dock.
AEG LA LIVE - Security Guard
City, STATE, 06/2010 - 10/2012
  • Provide security within the interior lobby and exterior of our property for PRIMETIME EMMY AWARD, LA AUTO, SHOW, EXPERIENCE & AWARDS, and ANIME EXPO.
  • Dispatching Relay work orders, messages, and information to or from outside contractors, supervisors, and field inspector using telephones or two-way radios.
  • Observe for sign of crime or disorder and investigate disturbances.
  • Monitoring CCTV camera system over 285 cameras.
  • Watch alarm systems and operate emergency equipment.
  • Monitor and control access at building entrances and vehicles and gates.
  • Issue violation warnings, respond to emergencies, assist in investigation.
  • Conduct regular inspections of all floors and exhibits as meeting rooms; rotate posts as assigned.
  • Work alongside local, state and federal law enforcement departments/agencies.
  • Unsecured and secured the building when requested.
  • Monitored building and fire alarm systems.
  • Patrolled 5.6 million square foot premises to ensure safety of employees and visitors.
  • Surveilled Terrorists and criminals in areas within facility to identify suspicious behavior.
  • Screened guests entering premises using X-ray machines.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
Languages
Fluent in English and Spanish.

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Resume Overview

School Attended
  • West Hollywood Community Day School
Job Titles Held:
  • Security Officer/Dispatcher
  • Security Guard
  • Security Guard
Degrees
  • High school diploma

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