Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any industry. Detail-oriented equipped with excellent memory and awareness of people, events, facilities. Skilled in responding to emergency situations and providing crisis intervention. Individual with outstanding interpersonal communication skills, dependable and proficient.
Skills
Conflict resolution techniques
Stationary surveillance
Dispatch
Theft Prevention Training
Emergency Management
Criminal Law Knowledge
Crime Prevention Methods
Superior customer service
Safety and Security
Hazardous Chemical Training
Exceptional Time Management
Predictive and Preventive Maintenance
Relationship building
Compassion
Basic math
Responsible
Troubleshooting
Multitasking abilities
Excellent work ethic
Critical thinking
MS Office
First Aid/CPR
Work History
Security Officer, 03/2021 - Current Crouse Hospital – , , Wyandotte, MI
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Oversaw premises, including entry and exit of up to 300 employees and visitors daily.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Secured personal and company goods against robbery, vandalism and illegal entry.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Authorized entrance papers and granted or denied entrance to building.
Reported suspicious activities and persons to law enforcement.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Car Detailer, 03/2016 - 05/2017 Ryder System Inc. – , ,
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Vacuumed interiors of vehicles to remove dirt and debris.
Identified safety issues and addressed with shift supervisor.
Completed vehicle inspections prior to service and after completion to assess damage.
Environmental Services Housekeeper, 08/2015 - 02/2016 St. Joseph Health – , ,
Cleaned and stocked a number of rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Practiced established infection control methods to reduce risks to patients, families and medical staff.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
Removed waste paper and other trash from premises to designated area.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Documented and reported all necessary facility and building repairs observed.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
Verified cleanliness and organization of storage areas and carts.
Education
Associate of Applied Science: Cyber Security, Expected in 06/2025 - Wayne County Community College District - Taylor, MI, GPA:
High School Diploma: , Expected in 06/2012 - Woodhaven High School - Flat Rock, MI GPA:
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