Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Observant
- High level of integrity
- Customer service
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- High-energy attitude
- Customer relations
- Relationship development
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07/2019 to 02/2020 Security Officer Banner Health – Sun City, AZ,
- Investigated alarms and disturbances to maintain safety.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Provided security presence for over 5 events with 15 attendees.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Responded to emergency situations quickly to minimize risk and injury.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Documented all security-related situations and submitted in-depth reports to manager.
- Guarded restricted areas to prevent unauthorized entry.
- Surveilled all areas within facility to identify suspicious behavior.
- Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
- Monitored 4 security cameras and fire, building and alarm systems.
05/2018 to 03/2019 Porter C&S Wholesale Grocers – Hilo, HI,
- Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Cleaned various work areas by mopping, vacuuming and performing deep cleaning to keep facility professional and organized.
- Maintained inventory of all cleaning supplies.
- Notified building managers about needed repairs to maintain public safety.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Supported special events by setting up, arranging and removing decorations, furniture and supplies.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Moved heavy furniture, equipment and supplies with hand trucks.
- Notified management of structural issues and major repairs.
- Reduced cleaning time by 25% while maintaining company quality standards.
03/2017 to 01/2019 Asst. Manager Circle K Stores, Inc. – Jemison, AL,
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Planned and prepared workflow schedules, delegating tasks for 5 member team.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Enhanced sales by implementing merchandising and promotional improvements.
- Evaluated employee performance and developed improvement plans.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project future demands.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Trained team of 5 to deliver outstanding customer service, boosting customer satisfaction ratings 75%.
- Delegated daily tasks to team members to optimize team productivity.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
09/2007 to 02/2008 Sales Associate Eastern Mountain Sports – Hadley, MA,
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 25% or more.
- Assisted customers by finding needed clothing items and checking inventory for items at other locations.
- Helped average of 15 customers per day by responding to inquiries and locating products.
- Negotiated and closed deals with minimal oversight.
- Processed orders through computer and coordinated product deliveries.
- Prepared cash deposits up to $500 with zero discrepancies.
- Surpassed daily sales goals by 20% by cross-selling Macy's cards and promoting additional products.
- Elevated customer purchasing experiences to promote steady revenue.
- Developed customized sales techniques to successfully sell and upsell clothing and accessories to new and existing clients.
- Developed solutions to meet market gaps and drive company sales.
- Networked to build client base and promote products to new and existing clients.
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
- Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Expected in 12/2008 GED:
Richland College - Dallas, TX
GPA:
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