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Security Officer/Administration Resume Example

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SECURITY OFFICER/ADMINISTRATION
Professional Summary
Dedicated customer service professional with 6 years experience in a fast-paced environment seeking an opportunity in a team-orientated company,strong multitasking skills and fast learning ability ensure quick contribution to your team.

Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.

Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.

Skills
Quick learner Strong lead development skills Natural leader Goal-oriented MS Office Excellent communication skills Courteous demeanor Time management Energetic work attitude Flexible schedule Sharp problem solver Excellent multi-tasker Inventory control familiarity Proficient in MS Office Adaptive team player Detail-oriented Computer proficient
  • Self-motivated
  • Data management
  • Team leadership
  • Strong verbal communication
  • Extremely organized
  • Crisis intervention training
  • Theft prevention training
  • Security Guard License
  • Superior customer service
  • CPR and Child CPR Training 
  • Observant
  • Medical terminology expert
  • Strategic decision making
  • Excellent problem solver
  • Hospital inpatient and outpatient records
  • Office support (phones, faxing, filing)
  • Close attention to detail
  • Self-motivated
  • Data management
  • Team leadership
  • Strong verbal communication
  • Extremely organized
  • Crisis intervention training
  • Theft prevention training
  • Security Guard License
  • Superior customer service
  • CPR and Child CPR Training 
  • Observant
  • Medical terminology expert
  • Strategic decision making
  • Excellent problem solver
  • Hospital inpatient and outpatient records
  • Office support (phones, faxing, filing)
  • Close attention to detail
Work History
09/2017 to 03/2018
Security Officer/AdministrationKaiser Permanente Sacramento Medical Center and Medical Offices – Sacramento, CA
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Issued security badges and visitor passes to all guests.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
  • Called and coordinated with police, fire and EMT services.
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Answered telephone inquiries from clients, vendors and the public.
09/2017 to 03/2018
Security Officer/AdministrationKaiser Permanente Sacramento Medical Center and Medical Offices – Sacramento, CA
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Issued security badges and visitor passes to all guests.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
  • Called and coordinated with police, fire and EMT services.
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Answered telephone inquiries from clients, vendors and the public.
09/2017 to 03/2018
Security Officer/AdministrationKaiser Permanente Sacramento Medical Center and Medical Offices – Sacramento, CA
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Issued security badges and visitor passes to all guests.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
  • Called and coordinated with police, fire and EMT services.
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Answered telephone inquiries from clients, vendors and the public.
05/2013 to 09/2017
Warehouse Lead/Customer ServicePenguin Magic – Rancho Cordova, CA
  • Processed customs duties and fees quickly to release international shipments.
  • Negotiated bulk shipping discounts with contracted carriers.
  • Unloaded, picked, staged and loaded products for shipping.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock.
  • Cleared damaged items and loaded freight.
  • Packed containers and re-packed damaged containers.
  • Assembled product containers and crates.
  • Trained staff on material handling processes to reduce shipping times.
  • Built a motivated warehouse team of 7 well-trained staff.
  • Received, stored and shipped goods and materials.
  • Picked up incoming stock and delivered materials to designated locations.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
05/2013 to 09/2017
Warehouse Lead/Customer ServicePenguin Magic – Rancho Cordova, CA
  • Processed customs duties and fees quickly to release international shipments.
  • Negotiated bulk shipping discounts with contracted carriers.
  • Unloaded, picked, staged and loaded products for shipping.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock.
  • Cleared damaged items and loaded freight.
  • Packed containers and re-packed damaged containers.
  • Assembled product containers and crates.
  • Trained staff on material handling processes to reduce shipping times.
  • Built a motivated warehouse team of 7 well-trained staff.
  • Received, stored and shipped goods and materials.
  • Picked up incoming stock and delivered materials to designated locations.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
CashierMcDonald's – Sacramento, CA
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
CashierMcDonald's – Sacramento, CA
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
Cashier Customer ServiceTj Maxx – Fairfield, Ca
  • Helped customers select products that best fit their personal needs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Kept current on market and product trends to effectively answer customer questions.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Education
2016
Certificate: Medical Records: Medical Health Information
Asher College - Sacramento, CA
2016
Certificate: Medical Records: Medical Health Information
Asher College - Sacramento, CA
Bachelor of Science: Criminal JusticeSouthern New Hampshire University - Hooksett, NH

Criminal Justice

Bachelor of Science: Criminal JusticeSouthern New Hampshire University - Hooksett, NH
Criminal Justice
Skills
case manager, Excellent communication, customer satisfaction, customer service, Detail-oriented, Inventory control, law enforcement, market, medical emergencies, MS Office, Natural, neat, police, problem solver, Quick learner, shipping, team player, phone, Time management
Volunteer

Activities and Honors

YDF Sacramento Youth Mentor 

Bridge Network After School Program

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Resume Overview

Companies Worked For:

  • Kaiser Permanente Sacramento Medical Center and Medical Offices
  • Penguin Magic
  • McDonald's
  • Tj Maxx

School Attended

  • Asher College
  • Southern New Hampshire University

Job Titles Held:

  • Security Officer/Administration
  • Warehouse Lead/Customer Service
  • Cashier
  • Cashier Customer Service

Degrees

  • Certificate: Medical Records : Medical Health Information
    Certificate: Medical Records : Medical Health Information
    Bachelor of Science : Criminal Justice
    Bachelor of Science : Criminal Justice

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