Knowledgeable and tolerant experience successfully balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasClaire, planning and communication skills.
Well-trained clerical and customer service professional with solid background in settings. Professional demeanor and telephone etiquette with exceptional people skills and well-organized nature. Successful at operating in fast-paced environments to handle any administrative need.
Polite and accommodating bringing years of experience in hospitality settings. Sincere and helpful when worClaire with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.
Focused Security Officer with 4 years experience in security and safety compliance. Acts quickly and confidently during crisis events and emergencies. Extensive training in security and surveillance procedures for public and private needs.
Sharp individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and contacts emergency services if required.
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- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Operated and maintained x-ray and metal detection devices at building checkpoints.
- Guarded restricted areas to prevent unauthorized entry.
- Operated scanning equipment to keep entrance lines moving efficiently.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Circulated among patrons and customers to keep abreast of emergent security situations.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Responded to emergency situations quickly to minimize risk and injury.
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Responded to inquiries and room requests made online, by phone or email.
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Administered necessary medications as directed by care plan.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Managed various daily job tasks, including patient transportation and appointment scheduling.
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Resume Overview
School Attended
- Potomac High School
- Gee Homecare School
Job Titles Held:
- Security Officer
- Front Desk Receptionist
- Home Health Aide
Degrees
- High School Diploma
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