To obtain my A+ Certification and join an entry level position with growth, potential by utilizing the professional skills, education and experience that I have obtained in the technology field. Also, to contribute to the success of a well, established company or firm.
Skills
MS Office proficiency
Google
Security Guard License
Observant
Customer service
Network maintenance
Troubleshooting
Windows and Linux
Graphics and animation
Problem resolution
Quick learner
MS Windows proficient
Computer literate
Strong verbal communication
Team leadership
Software applications
Advanced graphic design
Repair services
Effective at multi-tasking
Computer proficient
Adobe Suite CS6
Know how to maintain laptops, operating systems and printers.
Configure common features (e.g. network connectivity and email) for Android and Apple iOS.
Able to perform duties in an efficient and timely manner independently and with team.
Education
Goose Creek High SchoolCreek, South CarolinaExpected in 2010 – –Diploma: - GPA:
Goose Creek High SchoolGoose Creek, SCExpected in 2010 – –General Academia
2YR Graphic Communication Certificate:Graphic Communication - GPA:
S & T Technology Training InstituteStockbridge, GeorgiaExpected in May 2018 – –CompTIA A+ Certification (Projected Certified: - GPA:
Work History
Virtua Health, Inc. - SECURITY OFFICER Camden, NJ, 01/2016 - Current
Protect and secure premises and client's property by controlling in and out traffic by clients.
Perform foot patrol through parking lot and premises.
Collect data from bus drivers, preventing thief and lost.
Watch surveillance cameras making sure the facility and client remain secured at all times.
Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Monitored and authorized entrance and departure of employees and visitors.
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
Unlocked rooms and suites for authorized contractors.
Checked all baggage using metal detectors and Garrett wands.
Processed and logged accurate and detailed incident reports.
Patrolled commercial property and the associated parking garage.
Planet Fitness - Copy and Print Sales Consultant Rocky River, OH, 10/2015 - 11/2015
Responsibilities included providing an exceptional service experience for customers requiring print services.
Also, utilized Office Depot's proven sales principles to proactively engage customers to drive the sale of total solutions offered within the Print Services department and properly assessed customer needs to ensure satisfaction in every interaction.
Completed all customer orders correctly and within the quoted timeline, and assessed whether the Regional Print Center should be utilized.
Wsp - TEAM TRAINER/CASHIER Lakewood, CO, 07/2008 - 02/2013
Set up advertising signs and displays on shelves, counters and tables.
Maintained clean dining room, lobby and service areas at all times.
Maintain clean, neat and properly stocked check stand area.
Consistently provided professional, friendly and engaging service.
Managed customer flow and backed up lines to reduce checkout wait time.
NCO Group - CUSTOMER SERVICE REPRESENTATIVE City, STATE, 07/2011 - 10/2012
ESTABLISHED PAYMENT ARRANGEMENTS WITH CUSTOMERS.
PROCESSED PAYMENTS IN THE BILLING SYSTEM AND RESTORED CUSTOMER SERVICES FROM SUSPENDED STATUS.
ASSISTED WITH BILL COMPREHENSION FOR PECO, AN ELECTRIC COMPANY BASED IN PENNSYLVANIA.
HANDLED ALL CUSTOMER ISSUES, INCLUSIVE OF EXTREME COMPLEX SITUATIONS.
Answered an average of [Number] calls per day by addressing customer inquiries, solving problems and providing new information.
Directed calls to appropriate individuals and departments.
US Coco Floor Mats - GRAPHIC DESIGNER City, STATE, 06/2010 - 10/2010
WORKED IN AN ORDERLY MANNER TO MEET SCHEDULED TIME REQUIREMENTS TO MEET CUSTOMER SATISFACTION.
WORKED IN COMPANY WAREHOUSE AND DESIGNED THE TEMPLATES USING A VINYL PLOTTER AND FORWARDED ITEMS TO THE FLOCK ROOM FOR COMPLETION.
WORKED WELL IN A TEAM ENVIRONMENT AND PRODUCED ACCURATE ARTWORK.
Created digital image files for use in digital and traditional printing methods.
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School Attended
Goose Creek High School
Goose Creek High School
S & T Technology Training Institute
Job Titles Held:
SECURITY OFFICER
SECURITY OFFICER
Copy and Print Sales Consultant
TEAM TRAINER/CASHIER
CUSTOMER SERVICE REPRESENTATIVE
GRAPHIC DESIGNER
Degrees
Diploma
General Academia
2YR Graphic Communication Certificate
