security officer resume example with 1+ years of experience
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Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
I was also a TA while I was in middle school for the special needs class, so I know how to work with different types of students.
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- Maintain a safe work place
- Observe and report
- Critical thinking
- Analyzing situations
- Patrolling
- Working closely with Scottsdale Police
- Safety preparation
- Protecting the employees as well as the customers
- A lot of team work
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Assessed fire detectors and alarm systems to prevent and address issues.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Directed customers to product locations throughout store to help find requested items.
- Took unwanted items from checkout to proper location.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Answered questions about current, seasonal and special sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Kept customer and food preparation areas clean and well-organized.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Accurately made change for cash transactions.
- Processed sales transactions to prevent long customer wait times.
- Verified orders and bagged items for easy transport.
- Processed credit card payments and gave counter slips to customers for signatures.
- Took orders, prepared foods and processed payments in full-service establishment.
- Informed customers of final bill tab and processed various forms of payment.
- Mastered point-of-service computer system for automated order taking.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Cleaned and stocked front-end areas with register tapes and ribbons.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Enforced safety rules and other policies to protect employees and minimize company liability.
Coronado High School - Scottsdale, AZ
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Resume Overview
School Attended
- Coronado High School
- Maricopa Community Colleges - Scottsdale Community College
Job Titles Held:
- Security Officer
- Front End Courtesy Clerk
- Taco Bell Employee
- Walmart Employee
Degrees
- High School Diploma
- Some College (No Degree)
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