.Reliable employee seeking entry position. Offering excellent communication and great teamwork. Excellent reputation for resolving problems and improving customer satisfaction.
Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Excellent customer service skills, able to build rapport, deescalate a situation, great problem solving skills,.
Scheduling, telephone etiquette, ability to type 25wpm , and answer calls
very efficient and get everything done at a timely manner
Skills
Emergency response
Conflict resolution techniques
Superior customer service
Relationship building and management
Security Guard License
File and records management
Work History
Security Officer, 09/2019 to Current Aspirus – Rhinelander, WI,
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.. Detailed security-related incidents into reports .
Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
Cashier Team Lead, 01/2017 to 10/2017 Northern Tool + Equipment – Jacksonville, FL,
Assisted customers by answering questions and fulfilling requests.
Received and processed customer payments.
Communicated with customers and team members to solve problems.
Restocked and organized merchandise in front lanes.
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Cashier, 04/2015 to 06/2016 Bartell Drugs – Salem, OR,
Greeted all customers everyday
Operated cash register to record transactions accurately and efficiently.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
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Education
Diploma: , Expected in 05/2014 Sharpstown High School - Houston, TX GPA:
Diploma: Medical Assisting, Expected in 10/2020 Fortis College - Houston, TX, GPA:
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