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Security Officer Resume Example

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Chelsea L.
Dyer
Professional Summary

To obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience, strong communication & organization skills and my ability to work well with people in a challenging environment to achieve corporate goals. This position shall benefit mutually from my customer service experience, professionalism and positive interaction skills where my experience will be utilized to create a memorable customer experience while improving customer satisfaction and increase product sales. I have provided outstanding customer service by engaging in face to face interaction in restaurant and retail settings, positively engaging with customers by phone, email, and social media to ascertain concerns, scheduling of deliverables and the up-selling of products.

Skills
  • Emergency management
  • Conflict resolution techniques
  • Stationary surveillance
  • Safety and security
  • Communication skills
  • Security Guard License
  • Superior customer service
  • Filing and data archiving
  • Spreadsheet management
  • Excellent planner and coordinator
  • Mail handling
  • Social media knowledge
  • Customer service-oriented
  • Scheduling
  • Office management
  • Appointment setting
  • Team building
  • Excellent communication skills
  • Professional phone etiquette
  • Sorting and labeling
  • Critical thinker
  • Payment collection
  • Point of sale knowledge
  • Cash drawermanagement
  • Bagging and packaging
  • Cash register operations
  • Time management skills
  • Basic math skills
  • Customer direction
  • Cleanliness
  • Interpersonal skills
Education
Virginia Commonwealth University (VCU),CitySome College (No Degree): Biology
James Madison University (JMU)CitySome College (No Degree): Biology
Fairfax High SchoolCity, State06/2017High School Diploma
Work History
Company Name- Security Officer
City, State01/2019 - Current
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Conducted patrols of key areas to spot and control security concerns.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Monitored and authorized entrance and departure of employees and visitors daily.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets.
  • Provided excellent service to guests and employees.
  • Responded immediately in emergency situations, applying CPR and First Aid training.
  • Secured doors in office and main building.
Company Name- Office Assistant
City, State06/2019 - 08/2019
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Processed payments and documented account changes for financial accuracy and transparency.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Compiled company information and related material and distributed it to candidates.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Developed and maintained spreadsheets in Excel to track and chart information.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Company Name- Cashier
City, State06/2016 - 08/2016
  • Interacted with crew members, customers, and vendors, prepared ingredients for food and smoothies, assembled and served fresh food and smoothies prepared to Tropical Smoothie Cafe's standards, cleaned and organized kitchen, workstations, dining room, restrooms, followed the steps to operate the register including taking customer orders, accurately handling cash and being responsible for the drawer, followed all safety and security policies set by the brand.
  • Demonstrated outstanding customer service skills to patrons.
Company Name- Cashier and Sales Associate
City, State06/2015 - 10/2015
  • Operated the cash register, assisted customers with sales, stocked and organized shelves, and answered questions about company policies, merchandise, and services.
  • Demonstrated outstanding customer service skills to patrons.
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Resume Overview

School Attended

  • Virginia Commonwealth University (VCU),
  • James Madison University (JMU)
  • Fairfax High School

Job Titles Held:

  • Security Officer
  • Office Assistant
  • Cashier
  • Cashier and Sales Associate

Degrees

  • Some College (No Degree) : Biology
    Some College (No Degree) : Biology
    High School Diploma

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