SEARCH

Security Officer Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
SECURITY OFFICER
Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. My goal is to contribute significantly to an organization's success through use of my acquired skills, knowledge, and experiences while enhancing personal growth and development. I am a exceptional leader, who is self-motivated with key interests in the areas of business administration and project management.

Highlights
  • Full service restaurant background
  • Store operations
  • Retail inventory management
  • Store opening and closing procedures
  • Outstanding communication skills
  • MS Office proficient
  • Stable work history
  • Adaptable
  • Strong leader
  • Conflict resolution skills
  • Team-oriented
  • Employee recruitment expertise
  • Hiring and training
  • Reliable
  • Staff development talent
  • Supervisory skills
Experience
  • Addressed all customer inquiries and resolved complaints.
  • Trained assistant managers on all customer service policies.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Managed accounts payable and receivables and payroll.
  • Quickly identified problem situations and adeptly resolved incidents.
  • Developed relationships within the community to strengthen and expand customer base to increase sales opportunities.
Education
Associate of Arts: Business2013Community College of Philadelphia

3.54 GPA

Member of Honor Society Alpha Beta Gamma

Associate of Arts: Social & Behavioral Science 2013Community College of Philadelphia

3.55 GPA

Member of Honor Society Phi Theta Kappa

MBA: Business AdministrationKaplan University

Coursework in Management

Minor in Project Management

Recipient of Achievement Scholarship

Experience
Security Officer12/2014 to CurrentCompany NameCity, State
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
  • Continuously monitored security cameras and fire, building and alarm systems.
Insurance Broker07/2010 to CurrentCompany NameCity, State
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
  • Promoted agency products to customers in person, on the telephone and in writing.
  • Prepared necessary paperwork to process insurance sales and renewals.
  • Pursued continuing education and training programs to continue professional development.
  • Promoted client retention through high-quality service and follow through.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
Banking Specialist09/2013 to 09/2014Company NameCity, State
  • Took ownership of customer concerns and resolved customer issues at first point of contact.
  • Provided exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
  • Promoted strong and lasting customer relationships through the contact center environment by providing quality customer service and sales in an efficient and professional manner.
Manager08/2012 to 09/2013Company NameCity, State
  • Hired, trained, monitored and motivated a staff of approximately 30 multi cultural employees.
  • Managed labor needs according to daily sales and budget.
  • Provided courteous and outstanding customer service.
Store Manager09/2009 to 07/2010Company NameCity, State
  • Set specific goals for store performance, employee training, and development.
  • Conduct inventory management inspections and secure all store assets.
  • Managed and executed plans to increase sales and profits.
Kitchen Manager11/2006 to 02/2008Company NameCity, State
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Organized, implemented training and promotional programs.
  • Ordered inventory, small wares, and uniforms for store.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
General Manager02/2000 to 07/2006Company NameCity, State
  • Ran multi-units and multi-branded stores.
  • Created profit and loss statement to document period end financials.
  • Hired, trained, scheduled, supervised and motivated staff of multi-cultural employees.
  • Forecasted labor needs according to sales and budget.
  • Managed accounts payable, accounts receivable and payroll.
  • Carefully prepared weekly payroll to keep up with projected revenue for the week.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Accomplishments
  • Recognized as one of the top ten Restaurant Managers in a 80-store chain in the east coast region.
  • Restructured poorly operated stores by evaluating customer service trend reports, profit and loss statements, inspections by identifying and correcting major issues of concern.
  • Efficiently operated two high volume restaurants with a combined staff of 120 team members and 8 management personnel.
  • Interviewed over 300 people and successfully staffed 2 new store locations.
Certifications

Certified Professional Food Manager

Issuing Organization: American National Standards Institute

Certification # 1740341


Licensed Insurance Professional 

Issuing Organization: Pennsylvania Insurance Department

License # 710513

Skills

Store Operations: accounts payables, budgets, customer service, financial statements, inventory management, payroll, team-building, sales, employee training, troubleshooting, multi-tasking, shipping and receiving, cash handling, account management, computer proficiency, problem solving, critical thinking, scheduling, telephone skills, time management, vendor management, Microsoft Office Suite, great prioritization and organizational skills

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Community College of Philadelphia
  • Kaplan University

Job Titles Held:

  • Security Officer
  • Insurance Broker
  • Banking Specialist
  • Manager
  • Store Manager
  • Kitchen Manager
  • General Manager

Degrees

  • Associate of Arts : Business 2013
    Associate of Arts : Social & Behavioral Science 2013
    MBA : Business Administration

Similar Resumes

View All
Security-officer-resume-sample

Security officer

Milwaukee, Wisconsin