Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Innovative professional focused on maintaining high levels of accuracy as well as achieving customer service and sales goals. Proven ability to establish rapport with clients and exceed all sales goals. In-depth knowledge of [Software] and [Software].

Gifted in connecting with business customers to meet account needs, drive growth and build retention. Knowledgeable about [Product or Service] and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success over [Number] years of [Industry] experience.

Highly-enthusiastic Client Service professional with [Number] years of client interface experience. Well-versed in [Industry] products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives.

Hardworking customer service professional accustomed to fast-paced [Type] call center environments. Work quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in [Industry] standards and best practices.

  • Investigative skills
  • Crime prevention methods
  • Interior and exterior patrol
  • Criminal records searches
  • First aid and CPR certified
  • Shift work experience
  • Background checks
Security Officer, 01/2017 to 10/2020
Intermountain HealthcareSaint George, UT,
  • Worked with local and federal law enforcement agents to coordinate apprehensions.
  • Monitored [Number] security cameras and fire, building and alarm systems.
  • Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
  • Skillfully operated [Type] and [Type] scanning equipment to keep entrance lines moving efficiently.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Monitored and secured [Number] building entrances.
  • Monitored and maintained control of crowds of over [Number] people during [Type] events.
  • Used x-ray scanners to check items for signs of unauthorized materials.
  • Responded to emergency situations, typically within [Number] [Timeframe] to minimize risk and injury.
  • Checked and secured [Number] building entrances over [Frequency].
  • Screened guests entering premises using X-ray machines.
  • Provided security presence for over [Number] [Type] and [Type] events with [Number] attendees.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
Picking Packer, 04/2013 to 11/2014
Turkey Hill DairyBel Air, MD,
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Sorted and packaged more than [Number] completed products each shift for further processing or shipment.
  • Examined final products to check conformance with quality and design standards.
  • Recorded production data in daily logs.
  • Accurately keyed in data for packages into computer system using handheld scanners, averaging [Number] packages per shift.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Stacked, organized and palletized packages for efficient storage and movement.
Shift Manager , 10/2010 to 02/2013
Marco's PizzaArlington, TX,
  • Cross-trained in every store role to maximize operational knowledge.
  • Led staff meetings for team of [Number] to communicate [Type] directives.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Identified [Type] areas requiring immediate improvement and rolled out [Type] program, boosting productivity [Number]%.
  • Met with each associate to establish realistic monthly sales goals.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Collaborated with [Job titles] to present insurance alternatives as part of comprehensive financial plans.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
Education and Training
High School Diploma: , Expected in 2019
Excel Cnter Mdows - Indianapolis, iN,

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Resume Overview

School Attended

  • Excel Cnter Mdows

Job Titles Held:

  • Security Officer
  • Picking Packer
  • Shift Manager


  • High School Diploma

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