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Security Officer Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Sharp Security Guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in problem solving and conflict resolution. Carries out instructions effectively. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Interior and exterior patrol
  • First aid and CPR certified
  • Investigative skills
  • Crime prevention methods
  • CCTV surveillance
  • Observant
  • Criminal law knowledge
  • High level of integrity
  • Shift work experience
  • Report writing
  • Premises surveillance
  • Patrolling
  • Security procedures knowledge
  • Vigilant and watchful
  • Reliability
  • First aid certified
  • Criminal law understanding
Experience
01/2021 to 07/2021 Security Officer Tesla | Cathedral City, CA,
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Investigated alarms and disturbances to maintain safety.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Monitored premises and recorded all activity in daily officer report.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Immediately reported safety hazards for remediation response.
05/2019 to 01/2021 Merchandiser Pan American Grain | Stamford, CT,
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Communicated and coordinated planogram execution with store management.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Authorized invoice payments and merchandise returns.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Compiled reports based on periodic competitive pricing shopping trips.
  • Conducted staff meetings with sales personnel to introduce new merchandise.
07/2015 to 09/2019 Sales Assistant Arthur J Gallagher & Co. | Oklahoma, PA,
  • Accepted and completed cash, check and credit card payments.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Fostered relationships with customers to expand customer base and retain business.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Received and processed product returns, including coordinating disposal of defective or broken items.
  • Priced out products for customers and drew up sales paperwork.
  • Highlighted target products with eye-catching signs, displays and shelf positions.
  • Processed orders through company system and coordinated product deliveries.
  • Evaluated current sales strategies to identify targets, improve business plans and optimize product presentations.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Generated brand awareness and positive product impressions to increase sales.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Recruited, hired and trained new staff to develop with excellent product knowledge
09/2017 to 01/2019 Merchandiser Pan American Grain | Hartford, CT,
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Communicated and coordinated planogram execution with store management.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
Education and Training
Expected in 06/2011 High School Diploma | Cicely Tyson High School , East Orange, NJ, GPA:
Expected in 05/2021 SORA Certified | NJ SORA Certification, Newark, NJ, GPA:

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Cicely Tyson High School
  • NJ SORA Certification
Job Titles Held:
  • Security Officer
  • Merchandiser
  • Sales Assistant
  • Merchandiser
Degrees
  • High School Diploma
  • SORA Certified

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