Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Qualified and experienced at maintaining safety for campus grounds and facilities. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events.
Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Focused Security Officer with 7 years experience in security and safety compliance. Acts quickly and confidently during crisis events and emergencies. Extensive training in security and surveillance procedures for public and private needs.
Flexible hard worker ready to learn and contribute to team success.
Skills
Investigative skills
First aid and CPR certified
Interior and exterior patrol
CCTV surveillance
Crime prevention methods
Report writing
Shift work experience
Vigilant and watchful
Premises surveillance
Reliability
Security procedures knowledge
Patrolling
Team oriented
Understanding and compassionate
Personable and approachable
CPI Certified
CIT Certified
IAHSS Certified
Expert in verbal de-escalation
Observant
Experience
02/2016 to Current
Security OfficerUpper Chesapeake Health – Forest Hill, MD,
Guarded restricted areas to prevent unauthorized entry.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Documented all security-related situations and submitted in-depth reports to superiors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Investigated alarms and disturbances to maintain safety.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Warned persons of rule infractions or violations and evicted violators from premises.
Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
Monitored premises and recorded all activity in daily officer report.
Searched individuals and baggage for devices, weapons and other prohibited items.
Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Monitored security cameras and fire, building and alarm systems.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Circulated among patrons and customers to keep abreast of emergent security situations.
Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
Operated scanning equipment to keep entrance lines moving efficiently.
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Provided security presence for large events with more than a couple hundred attendees.
Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
Immediately reported safety hazards for remediation response.
Conducted Fire Drills and Fire Extinguisher checks
Conducted staff education about our Uniform Code System
Earned CPR and AED
Earned Crisis Prevention Intervention
Earned my IAHSS Certificate
Earned my Crisis Intervention Team via Anne Arundel County Police Certificate
I became a Sergeant in 2017 and have led all three shifts multiple times as professionally and efficiently as possible but my main shift is Evening Shift.
02/2015 to 02/2016
Security OfficerUpper Chesapeake Health – Bel Air, MD,
Guarded restricted areas to prevent unauthorized entry.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Documented all security-related situations and submitted in-depth reports to superiors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Investigated alarms and disturbances to maintain safety.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Warned persons of rule infractions or violations and evicted violators from premises.
Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
Monitored premises and recorded all activity in daily officer report.
Searched individuals and baggage for devices, weapons and other prohibited items.
Monitored security cameras and fire, building and alarm systems.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Circulated among patrons and customers to keep abreast of emergent security situations.
Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
Operated scanning equipment to keep entrance lines moving efficiently.
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Provided security presence for large events with more than 100 or more attendees.
Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
Immediately reported safety hazards for remediation response.
07/2004 to 01/2015
Monogrammer/CashierUnited States Naval Academy – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
I was Summer help from 2004-2007 and became full time in 2008.
In my Short time there I advanced up the ranking system and made Corporal and then Sergeant soon after and lead all three shifts as professionally and efficiently as possible.
I worked very closely with local law Enforcement and generated professional relationships with Anne Arundel County Police and Sheriffs Department along with Maryland State Police.
Education and Training
Expected in 06/2008
High School Diploma: Annapolis High School - Annapolis, MD GPA:
Expected in
: Anne Arundel Community College - Arnold, MD GPA:
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