Diligent Security professional with 8 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated ability to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Skills
Theft Prevention Training
Emergency Management
Crisis Intervention Training
Crime Prevention Methods
CCTV Surveillance
Safety and Security
Stationary surveillance
Conflict resolution techniques
Investigation documentation
Staff Management
Crime Prevention
Surveillance
Superior customer service
File and records management
Emergency Response
Electronic surveillance
Work History
06/2014 to 11/2016
Security OfficerArdent Health Services – Albuquerque, NM,
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Authorized entrance papers and granted or denied entrance to building.
Reported suspicious activities and persons to law enforcement.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Identified violators and escorted departing personnel to guard against theft of property.
Oversaw premises, including entry and exit of up to Number employees and visitors daily.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Permitted entry with escort for approved persons into secure locations.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured Number doors in office and main building.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Reported irregularities such as fire and safety hazards to maintenance.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Secured personal and company goods against robbery, vandalism and illegal entry.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Conducted Timeframe patrols of key areas to spot and control security concerns.
Checked and verified photo identification prior to granting facility access.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
08/2009 to 07/2014
Security OfficerArdent Health Services – Tyler, TX,
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored employee activities, confirming compliance with security regulations.
Authorized entrance papers and granted or denied entrance to building.
Reported suspicious activities and persons to law enforcement.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Identified violators and escorted departing personnel to guard against theft of property.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Permitted entry with escort for approved persons into secure locations.
Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Guided periodic property safety inspections and oversaw remedial action for potential hazards.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Reported irregularities such as fire and safety hazards to maintenance.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
Secured personal and company goods against robbery, vandalism and illegal entry.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Checked and verified photo identification prior to granting facility access.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
03/2004 to 02/2008
Crew TrainerAegion Corp – Batesville, MS,
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Mentored junior employees to improve performance, food safety and customer service.
Identified team weak points and implemented corrective actions to resolve concerns.
Taught new team members correct procedures for all areas of operations.
Set positive example for team members by providing high-quality, efficient service.
Greeted all customers with smile and provided friendly service to professionally handle every need.
Maintained current knowledge of all team position requirements.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Trained other employees in customer service, food safety and performance requirements.
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