Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Detail-oriented employee equipped with excellent memory and awareness of people, events and facilities. Receives and deliver goods in fast-paced warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Dependable and professional with excellent time management, equipment operation and teamwork abilities. Driven to improve efficiency and quality by adhering to company procedures.

  • CCTV surveillance
  • Observant
  • Interior and exterior patrol
  • Investigative skills
  • Shift work experience
  • High level of integrity
  • Report writing
  • Vigilant and watchful
  • Premises surveillance
  • Reliability
  • Freight labeling
  • Product verification
  • Shipping and receiving
  • Wrapping and boxing
  • Material handling
  • Pallet jacks
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Material Safety Data Sheets
10/2019 to Current Security Officer Berkshire Health Systems, Inc. | Pittsfield, MA,
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Immediately reported safety hazards for remediation response.
  • Monitored premises and recorded all activity in daily officer report.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Documented all security-related situations and submitted in-depth reports to superiors.
10/2016 to 10/2019 Bouncer Huttig - Central Florida | Cleveland, OH,
  • Confirmed people were not visibly intoxicated prior to entering premises.
  • Inspected each person to check for weapons or contraband before entering premises.
  • Refused admission to known troublemakers.
  • Resolved conflicts and restrained patrons from getting into fights.
  • Verified IDs for legal age prior to admission into premises.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Provided IT and software trouble-shooting support to rest of the organization.
04/2016 to 10/2016 Warehouse Associate Otg | Queens, NY,
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Researched issues to address shipping errors and packaging mistakes.
  • Logged unit quantities and entered data into inventory database.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Received deliveries, scanned packages and updated orders in internal database.
02/2014 to 03/2016 Cashier Team Lead Foodmaxx | City, STATE,
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Education and Training
Expected in | Computer Programming Bakersfield College, Bakersfield, CA GPA:

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School Attended

  • Bakersfield College

Job Titles Held:

  • Security Officer
  • Bouncer
  • Warehouse Associate
  • Cashier Team Lead


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