security officer resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.
Guarded restricted areas to prevent unauthorized entry.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Documented security-related situations and submitted in-depth reports to superiors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Responded to alarms and disturbances to maintain safety.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Warned persons of rule infractions or violations and evicted violators from premises.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Monitored premises and recorded activity in daily officer reports.
Searched individuals and baggage for devices, weapons and other prohibited items.
Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Circulated among patrons and customers to keep abreast of emergent security situations.
Immediately reported safety hazards for remediation response.
Assistant Store Manager, 04/2015 - 03/2018 Mapco – Maryville, TN,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Conducted analysis to address productivity and improve employee morale.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assessed, optimized and elevated operations to target current and expected demands.
Built proactive and productive relationships with business agents to maintain operational efficiency.
Aided in negotiation with vendors and suppliers to reduce overall costs.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Recruited, interviewed and hired qualified employees to provide top-quality service.
Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Scheduled staff to assign employee shifts according to departmental and business needs.
Created engaging merchandise presentations to motivate impulse purchases.
Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Dispatch Coordinator, 08/2014 - 06/2015 Dairy Farmers Of America – Atlanta, GA,
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Recruited and interviewed applicants to place candidates on right assignments.
Kept customers informed of service trucks' whereabouts and expected time of service.
Forecasted manpower requirements based on daily workload and company targets.
Sorted and distributed incoming work orders to appropriate departments for confirmation of accuracy.
Balanced technician workloads to help minimize drive time and maximize productivity.
Approved and adjusted time sheets for vacation time, sick leave, straight time and mileage.
Ordered parts needed by techs and arranged delivery to technician in required amount of time.
Monitored phone queue, supported emails and retrieved inbound support faxes.
Maintained current knowledge of personnel in field and completed deliveries or delays.
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
Managed communications within assigned territories.
Documented services performed, operations information and dispatch details in system.
Relayed work orders and information between work crews, supervisors and field personnel.
Oversaw and coordinated communications within assigned territory.
Arranged for repairs to restore service and schedules.
Addressed questions, problems or requests for service or equipment.
Security Forces Flight Chief, 07/1998 - 08/2014 United States Air Force, USAF – City, STATE,
Detected and reported unauthorized personnel and activities.
Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
Prepared incident and complaint reports, desk blotters and other related local correspondence in DBIDS.
Answered non-emergency and emergency calls for assistance.
Prepared incident and complaint reports, desk blotters and other related local correspondence in Microsoft Word and Excel.
Researched government systems to analyze patterns, trends, vulnerabilities and deviations.
Patrolled via motorized vehicles, all-terrain vehicles and walking.
Organized, processed and disseminated information via two-way radio.
Operated speed measuring, drug and alcohol and breath test devices to promote driving safety.
Provided oversight, guidance and assistance to commanders with industrial security programs.
Retrieved statements and testified in official judicial proceedings.
Exhibited highly effective communication skills, both written and orally to senior leaders, directly enhancing decision-making, training and team leadership abilities.
Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.
Supervised administrative duties, prepared daily routines and maintained operational records.
Maintained composure and charisma in highly stressful situations within physically demanding environments.
Led diverse group of individuals consisting of both American and foreign defense forces.
Conducted surveillance missions to secure details regarding enemy activities and locations.
Trained to deploy both conventional and unconventional warfare strategies in stateside and overseas locations.
Conducted studies of potential operational areas, acquiring detailed knowledge of geography, economy, political structure, armed forces and history.
Supervised training of foreign forces as part of internal defense efforts, strengthening knowledge and abilities of more than 75 troops.
Contributed to success of missions involving strikes of short duration designed to destroy enemy communications and equipment.
Education and Training
Bachelor of Science: Criminal Justice, Expected in 03/2012 - Kaplan University - Davenport, IA, GPA: Status -
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