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Security Officer Resume Example

Resume Score: 80%

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SECURITY OFFICER
Summary

Motivational leader and organizational problem-solver with advanced team building and customer service skills. My skills and experience stepping into all roles assigned reflect my personal commitment to success as well ensuring my daily actions are in alignment with the company's plans, goals, and vision.

Skills
  • Customer relationship management
  • Quality assurance
  • Employee management
  • Process improvements
  • Sales techniques
  • Effective communication
  • Inventory control
  • Fleet dispatching
  • Clerical support
  • Employee coaching
Experience
11/2017 - CurrentSignal 88 SecurityHOUSTON , TX
Security Officer

Entered the company as a security agent, assisting in all areas possible and completing all delegated tasks that were assigned to me. I was encouraged to undergo the necessary training to be promoted to the next position of my career. After much accomplishment I was compensated with the promotion of Security Officer.

  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds, nefarious activities, and all visitors.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
03/2013 - 11/2017HOME DEPOTHOUSTON, TX
PAINT ASSOCIATE

Entered the company as a cashier. I was trained to provide a rapid checkout process, ensure accuracy of the customers orders, and provide exceptional customer service. After much accomplishment and recognition of my success, I was compensated with full time position in receiving unloading trucks and stocking freight overnight. Due to much success I was promoted to the paint department being the Paint Lead Paint Associate.

  • Recognized store wide as Cashier of the month three times
  • Recognized store wide as Associate of the month once
  • Unloaded freight and stocked all of the items in my assigned department.
  • Upon completion of my freight I would assist other associates on their freight load.
  • Assisted customers in establishing reasonable timelines and cost expectations for projects, identifying products and procedures best suited to help customers achieve goals.
  • Maintained a "Grand Opening" appearance by delegating tasks and holding associates accountable.
  • Reported daily job updates to supervisors, including whether workers had completed tasks on time.
  • Maintained in-stock position through daily pack-downs and replenishment. Also informed management of items that were selling rapidly to increase in-store stock levels.
  • Guided customers through store to help locate desired products and suggest similar or complementary products useful for customer projects.
  • Received customer calls to store to advise on current promotions, product availability and recommended project procedures, helping callers identify solutions and capturing business.
  • Took orders via telephone, recording customer information and order specifications, processing credit card payments and preparing orders for in-store pick-up.
04/2013 - 03/2014Goodman Manufacturing CompanyHOUSTON , TX
Tool Crib Attendant

Entered the company as a warehouse associate. Within a few months I was offered the Tool Crib Attendant Position due to my consistent daily work ethics.

  • Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.
  • Observed strict safety measures when working with equipment and chemicals to minimize accidents.
  • Determined causes of malfunctioning equipment parts by conducting in-depth assessments.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Replenished inventory with focus on addressing customer needs.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
08/2011 - 03/2013BARGAIN NETWORKHOUSTON, TX
Customer Service Associate
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Prepared, completed and processed customer account forms and database changes.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Placed in charge of training newly hired associates after seven months of delivering consistent high quality results
Education and Training
05/2009HOUSTON, TX
High School DiplomaHASTINGS HIGH SCHOOL
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Signal 88 Security
  • HOME DEPOT
  • Goodman Manufacturing Company
  • BARGAIN NETWORK

School Attended

  • HASTINGS HIGH SCHOOL

Job Titles Held:

  • Security Officer
  • PAINT ASSOCIATE
  • Tool Crib Attendant
  • Customer Service Associate

Degrees

  • High School Diploma

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